Billings Clinic

Otolaryngology (ENT) • Miles City, MT • Since 1939

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About

Ear, Nose & Throat (Otolaryngology) care at Billings Clinic in Miles City provides specialty ENT services within the Billings Clinic system in eastern Montana. Although Billings Clinic operates multiple campuses and affiliate locations, this entry confirms Miles City has access to ENT/otolaryngology care through the Billings Clinic network. For precise providers, services (e.g., pediatric ENT, sinus surgery, allergy, voice/swallowing), and appointment options in Miles City, contact Billings Clinic Miles City or check the main ENT/otolaryngology page for physician listings and hours.

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Clinic Type

Otolaryngology (ENT)

Address

801 North 29th St, Billings, MT 59101

Phone

406-238-2500

Email

adreesen@billingsclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.billingsclinic.com/care-at-billings-clinic/care-treatment/ear-nose-throat/

Services Offered

Ear, Nose & Throat Care
Otolaryngology
ENT
head and neck surgery
voice/swallowing disorders
pediatric ENT
sinus and nasal care
ear care
throat care
related head and neck procedures

Team

Dr. Jennifer Andrus, board-certified ENT; fellowship trained in Laryngology — Otolaryngologist

Insurance & Payment

—

Languages Spoken

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FAQs

What is ENT care at Billings Clinic?

Otolaryngology provides medical and surgical services for conditions of the ear, nose, throat, mouth, sinuses, face and related head and neck structures.

What are the appointment requirements with an Otolaryngologist in Billings?

To make an appointment with an Otolaryngologist in Billings, visit with your primary care physician to get a referral.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Billings Clinic Provider Profiles: 4.6 to 4.9 out of 5 across various ENT providers at Billings Clinic (Scores of ratings and multiple written reviews for core ENT specialists)
Vitals / RateMDs (Dr. Cynthia Kennedy): 4.5 out of 5 (Multiple patient reviews)

Patients praise

professional and knowledgeable care
thorough communication and explanations
compassionate bedside manner
accessible and accommodating staff
strong patient satisfaction for specialized ENT procedures

Common complaints

occasional reports of diagnostic misses
instances where patients felt their concerns were not fully heard or followed up on

"Dr. Key provided a treatment plan when others were only prescribing antibiotics and sending me home... I'm grateful he was the doctor that walked in the room that day!"

— Billings Clinic Patient Experience Review

"Dr. Kennedy is not only EXTREMELY knowledgeable, professional and thorough but she is also VERY kind compassionate, patient and genuinely cares about my patients!"

— RateMDs Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].