Kettering Health Medical Group Primary Care

Internal Medicine • Middletown, OH • Since 1964

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About

Kettering Health Medical Group Primary Care serves the Kettering Health network, now operating under the Kettering Health Medical Group branding. The group adds primary care providers affiliated with Kettering Health to its broad Ohio-based network of hospitals, clinics, and urgent care sites. For Middletown specifically, there is no explicit Middletown location listed among the filled highlights; nearby Ohio locations include Kettering Health Medical Group Primary Care offices in the Greater Cincinnati/Dayton area.

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Clinic Type

Internal Medicine

Address

6147 W State Route 122, Suite 200 Middletown, OH 45005

Phone

15132613500

Email

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Opening Hours

Open 7:00AM – 4:00PM

Website

https://ketteringhealth.org/locations/kettering-health-medical-group-primary-care-khmgpc1028/

Services Offered

Primary Care

Team

Austin J. Williams — MD
Leah M. Avera — MD
Amy Knotts — APRN-CNP
Kathleen Fuchs — APRN-CNP
Jessica Roten — PharmD

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Kettering Health Medical Group Primary Care (KHMGPC1028): 4.8 out of 5 (217 ratings; 51 comments)
Kettering Health Medical Group Primary Care (KHMGPC1013 listing): Provider ratings range shown (e.g., 4.9/5 and 5.0/5) (Examples shown: 207 ratings/37 comments; 207 ratings/37 comments; 364 ratings/68 comments; 328 ratings/45 comments; 245 ratings/62 comments (varies by provider))
Kettering Health Medical Group Primary Care - Middletown Summit (localitybiz): Mixed (contains both 5-star and 1-star reviews) (Not specified in the snippet provided)
Kettering Health Medical Group Primary Care - Middletown Campus (MapQuest/Yelp snippet): Yelp shows ~3.5 stars (as shown in embedded snippet) (7 reviews mentioned (as shown on MapQuest page snippet))
Kettering Health Middletown (Birdeye): Not specified in provided snippet (1,325 reviews (on Birdeye))

Patients praise

Compliments about staff/provider care and listening (multiple positive reviews)
Long-term patient experience described as consistently respectful and caring
Perception of quick help and helpful staff (from Birdeye snippet)

Common complaints

Rude or unhelpful front-desk/staff behavior and communication problems
Appointment cancellation/rescheduling issues despite arriving on time (negative review)
Administrative/billing/record errors (e.g., name/braclet/paperwork errors)
Systemic dissatisfaction and multiple complaints reported elsewhere; also mentions cyberattack impacting access to care (broader organization-level issue)

"“I love this office… he was wonderful… she really listens and cares.”"

— localitybiz review (Kettering Health Medical Group Primary Care - Middletown Summit)

"“Very disappointed… the staff was acted like they were too good to help you and was rude… advised because I arrived right on time… canceled my appointment.”"

— localitybiz review (Kettering Health Medical Group Primary Care - Middletown Summit)

"“Registration refused to fix what they messed up… now MY CHART is all messed up… The name on my bracelet was wrong the name on my paperwork was wrong.”"

— Birdeye review snippet (Kettering Health Middletown)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.