UW Carbone Cancer Center

Oncology • Middleton, WI

Home/Middleton/Oncology/UW Carbone Cancer Center

About

UW Health is a nonprofit academic health system affiliated with the University of Wisconsin. The system is headquartered in Madison, WI, and runs 7 U.S. offices with a broad international footprint. For the Carbone Cancer Center in Middleton, UW Health maintains facilities and cancer care services in Dane County (Midleton area) as part of its cancer care network, offering comprehensive cancer treatment and research through UW Carbone Cancer Center.

Call clinic Visit website Get directions

Clinic Type

Oncology

Address

600 Highland Ave, Madison, WI 53792, US

Phone

6089150100

Email

lklitzke@uwhealth.org

Opening Hours

. - . m. - 5 p.m.

Website

https://www.uwhealth.org/locations/uw-carbone-cancer-center-228

Services Offered

Oncology
Cancer treatment
Genetics clinic
Brain and CNS tumors clinic
Hematology clinic
Lung cancer clinic
Esophageal cancer clinic
Head and neck cancer clinic
Cancer psychology clinic

Technology & Equipment

Free WiFi
Charging stations
Patient-and-family hotel rate
Best Western InnTowner Madison nearby

Insurance & Payment

—

Languages Spoken

English

Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

CMS HCAHPS: 4/5 (CMS Overall Hospital Rating) (2,958 completed surveys (University of WI Hospitals & Clinics Authority context))
Birdeye (UW Carbone Cancer Center: Cancer Psychology): 4.8/5 (1,024 reviews)
Birdeye (UW Health Care Direct): 2.8/5 (200 reviews)

Patients praise

Compassionate, attentive, and supportive staff
Professional medical teams who provide thorough explanations and answer questions well
Efficient and prompt clinical service from nursing staff
Generally high patient recommendation ratings (e.g., 77% giving 9 or 10)

Common complaints

Scheduling frustrations and difficulties
Communication lapses and missed follow-ups
Difficulty navigating the facility and lack of signage
Perceived lack of helpfulness or antagonistic behavior from some front-desk/guest services staff
Occasional reports of understaffing or unresponsiveness

"Many reviewers commend the compassionate and attentive staff, noting they consistently provide supportive care during difficult times."

— Wheree

"The design of this building is intentionally homey however in achieving it, it misses the mark of an efficient facility. Minimal directional signage in the public spaces forces one to the "guest services" information desk... the guest services staff is clearly annoyed by receiving so many directional questions..."

— Birdeye

"Worst experience ever. Horrible care from UW generally. They are 20 years behind other cancer centers..."

— Reddit

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

2025 Roll & Stroll for Pancreas Cancer - Campaign — Aug 10, 2025
Fundraiser supporting pancreatic cancer to take place in Middleton — Aug 9, 2025
Shenanigans with Friends supports women’s cancer research at UW Health | News | wkow.com — Nov 15, 2025
UW Health Carbone Cancer Center hosts fundraiser for pancreatic cancer research | News | channel3000.com — Aug 8, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.