Gina Mathew, MD

Patients praise

• Many providers are described as knowledgeable, thorough, and kind by satisfied patients
• Several practitioners are praised for taking time to listen to concerns and not rushing appointments
• Patients appreciate providers who are responsive, personable, and provide clear explanations of health conditions and treatments
• Successful telehealth options and efficient clinic processes noted by some patients

Common complaints

• Reports of administrative issues, including difficulties with lab order processing and communication with office staff
• Some patients experienced long wait times or felt appointments were rushed by certain providers
• Occasional reports of perceived lack of empathy or condescending communication styles from specific physicians