Baptist Medical Group

Internal Medicine • Memphis, TN

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About

Baptist Medical Group-Internal Medicine in Germantown, Tennessee provides primary care and management of chronic conditions including diabetes, hypertension, heart disease, and asthma. The clinic offers annual physicals, routine check-ups, and preventive care focused on reducing disease risk and improving quality of life.

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Clinic Type

Internal Medicine

Address

New Union City Location (for exact street address and zip code, not provided in the provided text)

Phone

901-684-1322

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.memphisinternal.com/

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What services does Baptist Medical Group-Internal Medicine provide?

The page describes primary care and management of chronic conditions, annual physicals, routine visits, and care from physicians experienced in diabetes, hypertension, heart disease, and asthma, focusing on quality outcomes and improving quality of life.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Baptist Medical Group-Collierville Internal Medicine): 4.8/5 (137)
Birdeye (Baptist Medical Group-Memphis Primary Care Associates): 4.7/5 (135)
Healthgrades (Dr. Cary Finn, MD): 4.1/5 (43)

Patients praise

Staff and receptionists described as kind, approachable, and efficient
Doctors and nurse practitioners praised for being knowledgeable, thorough, and attentive
High levels of patient satisfaction reported in specific clinic locations

Common complaints

Concerns regarding medical coding and billing accuracy, including double charges and refund delays
Reports of misdiagnosis or failure to identify serious conditions during appointments
Frustration with administrative or front-desk processes for billing and insurance coding

"Dr. May is absolutely wonderful the nurses are too They’re very friendly and we need more people like them in this world."

— Birdeye review for Baptist Medical Group-Collierville Internal Medicine

"I was shocked she didn’t notice [pneumonia] when she checked my lungs, but I would be wary about going here if you’re feeling worse than the flu/Covid."

— Birdeye review for Baptist Medical Group-Memphis Primary Care Associates

"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months... still no refund."

— Better Business Bureau complaint regarding Baptist Memorial Health Care Corporation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Advanced Primary Care Management | Baptist Medical Group — Jan 21, 2026
Baptist Medical Group Geriatric Medicine — Dec 18, 2025
[PDF] Baptist Health Services Group (BHSG) Select Network Alpha ... — Jul 6, 2026
Baptist Medical Group-Baptist University Multispecialty Clinic Opens — May 22, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.