BMH Geriatric Medicine - Home Page

Geriatrics • Memphis, TN

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About

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Clinic Type

Geriatrics

Address

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Phone

901-226-1350

Email

eras-support@ecfmg.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://bmme-geriatricresidency-memphis.org/

Services Offered

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Team

BMH Geriatric Medicine Team — Fellowship Program / Geriatric Medicine

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Robert Burns): 4.3 out of 5 stars (22 reviews)
Healthgrades (Baptist Memorial Hospital-Memphis): 85% positive rating for patient communication and discharge information (Not explicitly stated (hospital-wide metrics))

Patients praise

Providers described as caring, attentive, and thorough in addressing medical issues
Staff members commended for being sweet and attentive in some instances
Programs recognized for training physicians in quality care for older populations
Some providers noted for taking adequate time to listen to and explain conditions to patients

Common complaints

Billing and financial management issues, including double charging and delayed refunds
Concerns regarding communication, particularly for patients requiring special accommodations like interpreters
Reports of unprofessional or dismissive staff attitudes
Mixed experiences with provider responsiveness and personalized care plans

"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months..."

— Better Business Bureau complaint regarding billing

"Dr Baker actually addresses all of your medical issues, takes time with you and really listens."

— Healthgrades review for a geriatric medicine provider at this location

"This hospital is a complete train wreck... I will explain they do not follow compliance my parents require interpreters..."

— Better Business Bureau review for Baptist Memorial Health Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Henry County Reopening of Geriatric Psych Unit at Lake Haven Behavioral Health - West Tennessee Healthcare — Aug 29, 2025
Geriatric Inpatient Unit To Open At Lake Haven Behavioral Health | radio NWTN — Jul 28, 2025
A Modern Model for Geriatric Care: UTMB House Call Program — Jul 17, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.