RGV Endocrine Center

Endocrinology • McAllen, TX • Since 2018

Home/McAllen/Endocrinology/RGV Endocrine Center

About

RGV Endocrine Center is a small private medical practice in McAllen, Texas specializing in endocrinology and related services. Key details: - Focus areas: endocrinology, diabetes management and technology, thyroid issues (including nodules), thyroid/metabolic disorders, PCOS, hypothyroidism, adrenal disorders, and weight loss with medical supervision. - Locations: two offices in McAllen, TX - 1400 E Ridge Rd, McAllen, TX 78503 - 1900 S Jackson Rd Ste 1, McAllen, TX 78503 - Founded: 2018; headquarters in McAllen - Contact: 956-307-3234, 956-340-4222

Call clinic Visit website Get directions

Clinic Type

Endocrinology

Address

RGV Endocrine Center, 1900 S Jackson Road, Suite 1, McAllen, TX 78503

Phone

956-340-4222

Email

—

Opening Hours

Monday–Friday 8:00 am to 5:00 pm; Saturday Closed; Sunday Closed

Website

https://www.rgvendocrine.com/

Services Offered

Endocrinology
Diabetes
Thyroid
Hormone & Weight Loss
Infertility
Hair loss treatment
PRP injections
LightStim red light treatment
Fibroblast growth factor
Insulin pump clinic
Diabetes management
Obesity/weight loss management
Adrenal disorders
Cushing’s syndrome
Hypothyroidism
Hashimoto’s disease
PCOS

Technology & Equipment

On-site insulin pump clinic
Diabetes management program
Bridges to Excellence® certified diabetes management
PRP injections
LightStim® red light treatment
Fibroblast growth factor therapies

Team

Gloria Ortiz, MD, FACE, ECNU, Board Certified in Internal Medicine, Endocrinology, & Obesity Medicine — Endocrinology, Diabetes, Thyroid, Hormone & Weight Loss Specialist

Insurance & Payment

Most major insurance plans

Accepts most major insurance plans; check coverage with office

Phone verification, In person payment

Languages Spoken

English
Spanish

Pricing

Office visit fees not listed on site
Diabetes management certified by Bridges to Excellence®

Current Offers

New Patient Special (if available)

FAQs

What conditions do you treat?

Endocrine disorders including adrenal disorders, thyroid diseases (e.g., Cushing’s syndrome, hypothyroidism, Hashimoto’s), diabetes management, obesity/weight loss, PCOS, hair loss, infertility.

What are the office hours?

Monday through Friday 8:00 am to 5:00 pm; Saturday and Sunday closed.

Awards & Accreditations

Bridges to Excellence® certification for diabetes management
Bridges to Excellence® for diabetes management

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.9/5 stars (958 reviews (via Google/Birdeye))
Yelp: 2.5/5 stars (3 reviews)
PeptideIQ: 4.7/5 stars (20 reviews)

Patients praise

Attentive and professional medical care from Dr. Ortiz and PAs
Efficient, prompt appointments for some patients
Easy access to telehealth options
Friendly and welcoming staff

Common complaints

Billing and insurance processing issues
Difficulties with appointment scheduling and rescheduling (including long wait times)
Patient concerns about exclusively seeing a Physician Assistant (PA) rather than the primary doctor

"Dr. Ortiz and staff are very professional. Nurses and assistants treat patients with care. I’m also happy with the fact that waiting is never long. I’m usually in and out within less than an hour."

— Birdeye review

"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."

— Yelp review

"Don't expect to see Dr. Ortiz after the first visit unless you have severe thyroid issues. If you only want to see a PA then this is the place for you."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.