PrimaryPlus
Family Medicine • Maysville, KY • Since 1983 • Multiple facilities in Mason County, KY locations
About
PrimaryPlus is a nonprofit Federally Qualified Health Center network based in Vanceburg, KY, offering comprehensive, affordable care across multiple sites in Northeastern Kentucky. Key services include primary care for the whole family, women’s health, dental, on-site pharmacies, counseling, and related health services. The organization operates as the Lewis County Primary Care Center (LCPCC) and has grown to multiple facilities, including a presence in Maysville, KY, under the PrimaryPlus umbrella. They emphasize accessible, community-based care with an emphasis on affordable options and a broader network of services beyond traditional primary care. Current operations include 3 offices in the United States, with HQ in Vanceburg, KY, and ongoing hiring for OB/GYN roles in Maysville.
Clinic Type
Family Medicine
Address
927 Kenton Station Dr., Maysville, KY 41056 (Main campus); 910 Kenton Station Dr. (Counseling/Medical Specialty); 525 Tucker Dr. (Denham Medical Center); 1 W. McDonald Pkwy (Residency building)
Phone
606-759-0433
info@primaryplus.net
Opening Hours
Hours: Monday- Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM (as per text snippet)
Telehealth
Unavailable in provided text
Services Offered
Technology & Equipment
Insurance & Payment
PrimaryPlus accepts most insurance, Medicare, all Kentucky Medicaid plans, OH Medicaid (CareSource & Molina) and offers a sliding fee scale based on income/insurance status.
Cash, Credit/Debit, Insurance, Sliding Fee Scale
Financing: Sliding Fee Scale up to 75% based on application approval
Savings plan: Sliding Fee Scale for those with no insurance or underinsured
Languages Spoken
FAQs
What services are available at PrimaryPlus-Maysville?
Family health, OB/GYN, dental, counseling, and other medical services including a residency program.
What are the Family Health Office hours?
Hours: Monday- Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (PrimaryPlus-Denham Medical Clinic): 4.2/5 stars (5 reviews)
- Vitals: Not explicitly aggregated (individual ratings provided) (1 review)
Patients praise
- High appreciation for the medical providers, doctors, and dentists themselves
- Kind, understanding, and attentive bedside manner from specific clinical staff members
- Helpful service for certain pharmacy patients when navigating prescription processes
- Accessibility for urgent dental care in some instances
Common complaints
- Rude or unprofessional front desk and office staff
- Long wait times and difficulty scheduling appointments
- Communication issues, including lack of follow-up calls and unhelpful staff interactions
- Pharmacy organization issues, such as losing patient records and providing incorrect medication information
- Facility hygiene concerns in clinical areas
"They are so used to doing nothing they don't really want help you."
— LocalityBiz User Review"I have never been talked to so rudely by their staff as I have in the past year... I get talked to on the phone like I’m a child or I’ve interrupted that person."
— LocalityBiz User Review"Most helpful and kindest staff ever! Great medical staff!"
— Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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