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Carle Health Convenient Care, Mattoon

Carle Health Convenient Care

Walk-in Clinics • Mattoon, IL • Since 1946 • Four locations locations

About

Carle Health provides walk-in care options close to home, including locations in central Illinois such as Mattoon. The system emphasizes urgent, same-day access to medical care without an appointment, staffed by Carle clinicians, with services typically covering minor illnesses, injuries, and urgent health needs. For Mattoon-specific walk-in care details (hours, address, and services), check Carle’s official site or contact the Mattoon location directly.

Clinic Type

Walk-in Clinics

Address

Carle Urbana South Clinic, Carle Danville Medical Office Center at The Riverfront, Carle Mattoon on Hurst, Carle BroMenn Outpatient Center

Phone

+1 217-383-3311

Email

patient.relations@carle.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If life-threatening, go to emergency department or call 911

Services Offered

  • Walk-In Care
  • Convenient Care
  • Convenient Care Plus
  • Online Appointment Scheduling

Technology & Equipment

  • lab testing
  • X-ray
  • ultrasound
  • CT with contrast availability until 8:30 p.m. at Urbana South Clinic
  • CT without contrast and ultrasounds until 9 p.m. at Urbana South Clinic
  • general X-ray, flu, RSV, strep, pregnancy, basic STD and urine testing with no time restrictions at Urbana South Clinic

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are included at Convenient Care Plus?

On-site diagnostics including lab testing, X-rays and ultrasounds, plus access to the range of Convenient Care services.

Where can I walk in for Care?

Locations near you: Carle Urbana South Clinic, Carle Danville Medical Office Center at The Riverfront, Carle Mattoon on Hurst, Carle BroMenn Outpatient Center.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Carle Heart & Vascular Institute Mattoon): 5.0 out of 5 stars (based on 4 reviews) (4 reviews)
  • Solv (Carle Convenient Care Plus): Not explicitly stated average rating, 1 reviewer noted (1 review)

Patients praise

  • Professional and courteous staff
  • Efficient appointment and walk-in systems
  • Short wait times (generally)
  • Clean and welcoming facility
  • Effective care for chronic conditions and routine needs

Common complaints

  • Occasional busy periods/long wait times
  • Instances of poor communication from staff or providers
  • Some reports of receptionists with poor attitudes

"Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring my client in wheelchair to the facility to have her seen and they were very helpful."

— Yelp / MapQuest reviewer

"Terrible communication and poor patient care. The providers and staff do not listen, they might as well make up their own diagnoses. Well sometimes they do..."

— Healthgrades user review (Carle Health, Mattoon)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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