Internal Medicine in Marlborough, MA - Primary Care | Physicians

Primary Care • Marlborough, MA

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About

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Clinic Type

Primary Care

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Internal%20Medicine/near/Marlborough%2C%20MA?page=1

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Ayesha Anwar): 3.7/5 (3 reviews)
RateMDs (Dr. Shunian He): 3.3/5 (6 reviews)
Healthgrades (Dr. Gilberto Sustache): 4.8/5 (28 reviews)
Healthgrades (Dr. Julie Ozaydin): 4.2/5 (18 reviews)
WebMD Care (Dr. Lise Tardif): 3.5/5 (4 ratings/2 reviews)

Patients praise

doctors are often described as caring, thorough, and good listeners
appreciation for clear explanations of medical conditions
some reports of minimal wait times and helpful, pleasant staff
strong patient loyalty, with some reporting being with a doctor for over 13 years

Common complaints

reports of rude, unprofessional front desk or medical staff
complaints about lack of punctuality or long wait times
issues with school/work excuse note policies
some patients felt rushed during appointments or that providers provided only textbook answers

"Dr. Sustache is hands down the best primary care doctor I have ever seen. He is incredibly thorough and insightful and compassionate. He takes his time. He makes you feel very seen and cared for."

— Healthgrades (Dr. Gilberto Sustache)

"The lady from “medical” was horribly rude the second she began speaking to me... Her response was “What do you want? My sympathy?!”"

— Healthgrades (Dr. Ayesha Anwar)

"The doctor does everything in a hurry. She seems not willing to spend much time with patients."

— RateMDs (Dr. Shunian He)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.