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Malibu Immediate Care, Malibu

Malibu Immediate Care

Urgent Care • Malibu, CA

About

Malibu Immediate & Urgent Care Walk-In Clinic is a UCLA Health urgent care facility in Malibu, California, offering walk-in and appointment-based immediate care for acute illnesses and injuries. Services include X-rays, immunizations, travel health care, IV hydration, on-site testing for strep, flu, pregnancy, and STIs, and imaging referrals. The clinic is open seven days a week with extended hours and accepts walk-ins up to 30 minutes before closing.

Clinic Type

Urgent Care

Address

23815 Stuart Ranch Rd., Suite 301 Malibu, CA 90265 US

Phone

310-317-003

Email

—

Opening Hours

Open 9 am - 6 pm on holidays; Hours otherwise not explicitly listed; last patient seen 30 minutes before close

Emergency Care

If medical emergency, call 911 or go to nearest ER

Services Offered

  • Immediate Care
  • Urgent care
  • Walk-in clinic
  • X-ray
  • Immunizations
  • Travel health
  • IV hydration
  • On-site testing (rapid strep, urine dip, urine pregnancy, rapid flu, STI testing)
  • Casting and splinting

Technology & Equipment

  • X-ray imaging
  • Imaging referrals
  • On-site rapid tests

Team

  • Kim M. Carnazzola — Provider

Insurance & Payment

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Walk-in pay, Billing at the cost of a regular doctor visit

Languages Spoken

—

Pricing

  • Immediate care visits billed at the cost of a regular doctor’s visit
  • X-ray services available with valid imaging order (no appointment needed)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 5.0 out of 5 stars (based on 2 reviews) (2 reviews listed on Yahoo Local)
  • Healthgrades: Not explicitly stated (aggregated) (83 reviews listed on Healthgrades for the group practice)

Patients praise

  • Physicians described as compassionate, patient, and thorough
  • Effective communication and respect for patient history (e.g., medical trauma)

Common complaints

  • Allegations of unprofessional and aggressive administrative staff behavior
  • Concerns regarding medical record accuracy and privacy (HIPAA)
  • Reports of being denied urgent care service and being dismissed from the clinic
  • Allegations of a lack of accountability and insular management environment

"Dr. McDermott is incredibly compassionate, patient, thorough, kind, and respectful. She was really understanding of my history of medical trauma / ptsd and adjusted her care accordingly."

— Jasmine S., Yahoo Local/MapQuest reviewer

"The front desk and administrative staff at this clinic are severely mismanaged and display a troubling lack of professionalism and empathy. During a medical emergency, I was refused care and met with indifference. Instead of receiving medical attention, I was met with hostility."

— Anonymous reviewer, LocalityBiz

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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