CHA Malden Care Center

Primary Care • Malden, MA

Home/Malden/Primary Care/CHA Malden Care Center

About

CHA Malden Care Center (Malden Family Health Ctr) summary: - Type: Non-profit health center providing primary care for all ages. - Location: Malden, Massachusetts. - Services: Primary care; Women’s Health; Acupuncture and Integrative Medicine; Bone & Joint Center (Orthopaedics, Sports Medicine, Physical Therapy); affiliated Tufts Family Medicine Residency program; community health and education programs. - Facilities: Shared building with Bone & Joint Center; home to Tufts Family Medicine Residency. - Contact/info: Multiple CHA/CHA Alliance phone lines listed for the Malden site.

Book appointment Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

CHA Malden Care Center, Malden, MA

Phone

617-665-1305

Email

HIM3@CHAlliacne.org

Opening Hours

8:30 AM - 5:00 PM (primary care phone access)

Website

https://www.challiance.org/locations/malden/cha-malden-care-center

Telehealth

Same-day virtual visits through MyChart; telemedicine options referenced

Emergency Care

24-hour emergency care at CHA Cambridge Hospital and CHA Everett Hospital; in-case of emergency call 911

Services Offered

Primary Care
Women's Health
Pregnancy care

Insurance & Payment

—

Languages Spoken

—

FAQs

Do you have feedback on our services? Do you need a patient advocate? Please contact our patient relations team at 617-665-1398 or use our easy web form.

Patient Relations

Social Media

Twitter Youtube Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Facebook: 84% recommend (19 reviews)
Zocdoc (overall rating): 4.86/5 (Not explicitly stated total count)

Patients praise

Appreciation for specific doctors and medical staff
Positive experiences with treatment effectiveness and follow-up care
Welcoming and pleasant staff interactions mentioned by some patients

Common complaints

Difficulty reaching the office via telephone
Reports of rude or incompetent front desk staff
Concerns regarding billing issues and overcharging
Complaints about wait times and limited appointment time with providers
Negative experiences with misdiagnosis and continuity of care

"i think theres a rule against answering phones at this office. idk what other explanation there is to explain the fact that they never answer. so frustrating."

— Loc8NearMe user review

"It used to be a good practice with experienced doctors in the past but now this is one of the worst practice. Its full of medical students who will check you on behalf of the Dr. and will eat up all of the time and Dr. will see you for 5 min and if you have questions they will say time up."

— Medicals-health.com user review

"I had a wonderful experience with all the staff. Great welcoming and very nice doctor."

— Zocdoc verified patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.