CHA Malden Care Center
Pharmacy • Malden, MA
About
CHA Malden Care Center (Malden Family Health Ctr) is a non-profit primary care facility in Malden, MA, operated by Cambridge Health Alliance. It offers general primary care for all ages, along with women’s health, acupuncture/integrative medicine, and access to the CHA Bone & Joint Center (orthopedics, sports medicine, physical therapy). The center hosts the Tufts Family Medicine Residency program.
Clinic Type
Pharmacy
Address
Malden Care Center (CHA Pharmacy)
Phone
781-338-8990
HIM3@CHAlliacne.org
Opening Hours
M-Fri: 8:00 am - 8:00 pm; Sat & Sun: 9:00 am - 5:00 pm
Emergency Care
Get 24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital. For emergencies call 911.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Did you know?
You can switch your prescriptions to the CHA Pharmacy and pick up or get free home delivery?
Do you have feedback on our services? Do you need a patient advocate?
Please contact our patient relations team at 617-665-1398 or use our easy web form.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 84% recommendation rate (19 reviews)
- Zocdoc: 4.86/5
Patients praise
- Some patients report having positive relationships with specific primary care physicians
- Appreciation for clinical care in some instances, including successful pain management and surgical follow-up
- Some reports of low wait times in the waiting room
Common complaints
- Rude or incompetent front desk and administrative staff
- Difficulty reaching the office by phone (long hold times)
- Issues with billing and overcharging
- Perception of rushed appointments and reliance on medical students instead of experienced doctors
- Reports of misdiagnosis or lack of personalized care
"The front desk staff are all rude as hell and completly incompetant. The nurses have no idea where to begin explaining about vaccines..."
— Medicals-Health.com user review"I have been going there for 4 years... very pleasant staff n doctors today I was in so much pain I could barely walk and I got an ease up with what they prescribed..."
— Loc8NearMe user review (March 2024)"My first time here and probably the last. Horrible customer service, Receptionist was rude and unpleasant."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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