Primary Care Providers - Find a Physician or Specialist

Primary Care • Madison, WI

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About

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Clinic Type

Primary Care

Address

137 South Main Street, Oregon, WI 53575 (Map)

Phone

608-835-5588

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.unitypoint.org/search?filter=region%3AMadison&page=8&primary_care=Primary+Care+Providers&sort=-name

Services Offered

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Team

William R Heifner — MD, MS
Robert B. Hegeman — MD
John G. Hawkins — MD
Carleen Hanson — MD
Adrienne R. Hampton — MD
James E. Haine — MD
Thomas W. Hahn — MD
Leon Gu — MD
Melissa Grimm — MD
Amy R Grelle — MD
Kate Green — CPNP
Suzy Gomez-Goldman — MD

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Ratings.MD (SSM Health): 4.9 out of 5 (Varies (e.g., 247, 232, 176 verified ratings))
Ratings.MD (SSM Health): 4.8 out of 5 (Varies (e.g., 158, 99 verified ratings))
Birdeye: 4.7 out of 5 (51 reviews)
SSM Health Provider Pages: 4.6–4.9 out of 5 (Varies (e.g., 146, 47, 114 ratings))

Patients praise

Physicians are frequently praised for being friendly, approachable, and relatable
High marks for listening skills and taking time to answer questions without making patients feel rushed
Providers noted for being thorough, knowledgeable, and proactive in explaining care plans and health history
Patients appreciate being included in decision-making processes regarding their health

Common complaints

Concerns regarding billing inaccuracies and estimating costs
Frustration with the responsiveness and effectiveness of patient relations departments
Complaints about perceived lack of compassion, dismissiveness, or failure to address specific symptoms during consultations
Dissatisfaction with outcomes of surgical procedures or follow-up communication

"She is the best! She has been my PCP for many years and I have the utmost confidence in her medical expertise and care!"

— Patient review of Dr. Nancy Y. Huang

"Most friendly and relatable DR. I have ever had."

— Patient review of Dr. David R. Shearer

"Dr Kruse came in, barely looked at my hands then told me there's nothing to be done, dismissed my concerns and ignored my symptoms despite the obvious. Was not compassionate, kind or understanding in the least."

— Patient complaint regarding Dr. Lisa M. Kruse

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.