Covenant HealthCare
Primary Care • Mackinaw City, MI • Since 1998
About
Covenant HealthCare is a nonprofit hospital system based in Saginaw, Michigan, founded in 1998. It operates the Covenant Medical Center as part of a regional health system serving the Great Lakes Bay Region and beyond, with a focus on obstetrics, neonatal/pediatric intensive care, trauma (Level II), cardiology, oncology, orthopaedics, and robotic surgery. The organization serves 20 counties and has a presence in the United States (HQ in Saginaw; three US offices) and internationally (United Kingdom). The user query mentions Mackinaw City, but Covenant HealthCare’s main operations and offices are in Saginaw, Michigan, with no specific Mackinaw City location listed.
Clinic Type
Primary Care
Address
Covenant HealthCare, 1000 Cooper Ave? (not explicitly given); see locations list for exact addresses in Saginaw, MI
Phone
989-583-0000
childbirtheducation@chs-mi.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Services (indicated by main campus and Covenant HealthCare facilities)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
Current Offers
New patient offers
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Covenant Saginaw - Mackinaw Road Laboratory): 4.2/5 stars (10 reviews)
Patients praise
- thorough and professional medical providers
- clean and modern facilities
- helpful and friendly staff in some departments
- quick lab services when not peak hours
Common complaints
- poor customer service and phone support
- broken or slow elevators affecting patient access
- rude or unprofessional conduct by some staff members
- long wait times for lab and administrative services
- perceived lack of concern from administrative staff
"The phone operators and customer service is the WORST I have ever had. You guys need to be more respectful and patient when working with people."
— Covenant Healthcare Mackinaw (cfwak.com)"Up to date facility, clean. Hematologist was very thorough and nice, workers were helpful and friendly."
— Covenant Healthcare Mackinaw (cfwak.com)"Always very kind and professional. Jeannie my mammo tech was great!"
— Birdeye (Covenant Saginaw - Mackinaw Road Laboratory)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Covenant HealthCare Announces Plans for New State-of-the-Art ... — Feb 26, 2026
- Covenant HealthCare to build $25M orthopedics facility in Saginaw Township - mlive.com — Feb 26, 2026
- Covenant HealthCare begins construction on $25M orthopedic facility in Saginaw Township - mlive.com — May 1, 2026
- Covenant unveils plans for new orthopedics facility in Saginaw Township — Feb 26, 2026
- Henry Ford Health, Covenant HealthCare to build new neuroscience center | Crain's Detroit Business — Mar 10, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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