OrthoVirginia Lynchburg Clinic

Surgery Centers • Lynchburg, VA

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About

OrthoVirginia Lynchburg Clinic provides full orthopedic care in Lynchburg, VA, including on-site therapy and access to MRI imaging. The Lynchburg location recently expanded to offer robotic-assisted hip and knee replacement technology. OrthoOnCall (Ortho On Call) is available for urgent orthopedic needs in the Lynchburg area, complementing regular orthopedic and sports medicine services. The practice is affiliated with OrthoVirginia’s network of specialists and includes on-site physical, hand, and occupational therapy, as well as diagnostic imaging.

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Clinic Type

Surgery Centers

Address

2405 Atherholt Road, Lynchburg, VA 24501

Phone

434-485-8500

Email

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Opening Hours

Physician Office Hours Monday–Friday 8 a.m.–5 p.m. | Ortho On Call Orthopedic Urgent Care Walk-In Hours Monday–Friday 8 a.m.–7 p.m. Saturday–Sunday 10 a.m.–5 p.m. | Therapy Hours Monday–Thursday 7 a.m.–7 p.m. Friday 7 a.m.–5 p.m. | MRI Hours Monday-Sunday 7 a.m.–7 p.m.

Website

https://www.orthovirginia.com/locations/lynchburg/

Telehealth

https://www.orthovirginia.com/telemedicine/

Emergency Care

Ortho On Call Orthopedic Urgent Care on site

Services Offered

Physician office
Physical & Hand Therapy
Ortho On Call Orthopedic Urgent Care
MRI
On-site acute care
Surgery alternatives (non-surgical)
Sports injuries treatment
Chronic pain management
Orthopedic surgery (surgeons and specialists)

Team

Suzanne Caldwell — Director of Operations
Steve Wiley — PT, ATC, Director of Therapy

Insurance & Payment

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Languages Spoken

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FAQs

Plan to arrive 15 minutes before your scheduled appointment to allow time for traffic and paperwork and prevent long waits.

General guidance provided in patient information; arrive early.

Bring your insurance card, government-issued photo ID, and a list of any medications you are currently taking.

Required items for visits.

Masks are optional.

Masks are optional; staff/providers may wear masks if you ask.

Wear loose, comfortable clothing that allows access to your injury or area in pain.

Clothing recommendation for appointments.

Bring any splint, brace, or any other medical device you may have for your injury.

Bring related medical devices to appointment.

Do not wear scented perfumes, colognes, or lotions to your appointment.

Scent policy due to allergies.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.6/5 stars (based on 4,569 reviews) (4,569 reviews)
Yelp/MapQuest (Ortho On Call specifically): ~2.5-2.7/5 stars (3 reviews)

Patients praise

Compassionate and expert care from specific doctors and nurse practitioners
Successful surgical outcomes for some patients
Helpful front desk and nursing staff in some instances
Effective use of physical therapy for injury recovery for some patients

Common complaints

Difficulties reaching staff by phone or getting return calls
Perceived impersonal or factory-like treatment
Reports of missed diagnoses or fracture identification errors by Ortho On Call providers
Dissatisfaction with physical therapy personalization and attention
Billing and insurance communication issues

"My physical therapist was clearly multi-tasking... I would have to stop and ask her, 'Am I doing this exercise correctly?' because she was NOT focused on me. She would then hand me off to an assistant and move on the next person."

— Patient review on LocalityBiz

"Ortho on call doctor didn't see it on the xray. Six weeks later at her follow up appointment they found it. Now my 89 heard old mother in law fell and Ortho on call xray missed the fracture in her vertebra."

— Patient review on Birdeye

"After experiencing serious leg pain, I was seen by Dr. Yisheng Cao. His expertise, compassion, and exceptional care is clear. This doctor is a true blessing in my time of need."

— Patient review on MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].