Trinity Health Medical Group, Primary Care
Pediatrics • Ludington, MI • Since 1994
About
Trinity Health IHA Medical Group is a large, nonprofit multi-specialty medical group based in Ann Arbor, Michigan, established in 1994. It serves more than one million patient visits annually with over 3,000 staff and nearly 1,000 providers across 100+ locations in Southeast Michigan, offering primary care and extensive specialty services. The group emphasizes physician-led care, accessible online tools, extended hours, urgent care, and a patient-centered approach (“our family caring for yours”). It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. For primary care inquiries, they operate under the Trinity Health IHA network, with locations and contact options available through their sites (ihacares.com / trinityhealthmichigan.org). If you’re specifically seeking Trinity Health Medical Group primary care in Ludington, note that the provided offices are in Ann Arbor and Jacksonville, not Ludington, Michigan. Visit the official site or contact: 844-237-3627 for scheduling and location details.
Clinic Type
Pediatrics
Address
Ludington, MI
Phone
(989) ???
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Opening Hours
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
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sliding discount fee scale based on income and family size, Financial Assistance available, payments under Medicare/Medicaid/CHIP accepted
Languages Spoken
FAQs
Does the clinic serve all patients regardless of ability to pay?
Yes, NOTICE TO PATIENTS states the practice serves all patients regardless of inability to pay and offers a sliding discount fee scale.
What are your hours for pediatric primary care?
8:00am – 5:00pm (listed as standard hours for the Ludington location).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Official Trinity Health Michigan provider profiles: Consistently high ratings across multiple providers (typically 4.8 to 4.9 out of 5 based on hundreds of reviews) (Hundreds of reviews aggregated per provider (e.g., 300-450+ reviews per provider))
- Birdeye: 3.7 out of 5 (9 reviews)
Patients praise
- Compassionate, kind, and attentive providers
- Effective communication and listening skills
- Professional and helpful support staff
- Comprehensive care with well-integrated systems like MyChart
- Proactive and personalized health planning
Common complaints
- Difficulty reaching staff by phone
- Lack of appointment reminders
- Long wait times for appointments or in the exam room
- Occasional frustration with medical decisions regarding prescriptions or treatment plans
"I've never felt as welcomed, valued, and truly heard as I did during my initial visit... Nicole didn’t just focus on my immediate health concerns; she provided a proactive plan... If you’re looking for a healthcare provider who truly listens, makes you feel seen, and cares deeply, I can’t recommend Nicole Towns, NP, highly enough."
— Patient review for Nicole Towns, NP"Sometimes the wait is a bit long but Dr Cooney is worth the wait. He doesn't rush me and I am sure he extends the same courtesy to the other patients under his care."
— Patient review for Dr. John Cooney, DO"They get worse and worse as time goes on. Can't get through to a live person, they don't send out appointment reminders. Different doctor it is."
— Patient complaint reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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