Trinity Health Medical Group, Primary Care
Internal Medicine • Ludington, MI • Since 1994
About
Trinity Health IHA Medical Group is a large, nonprofit multi-specialty medical group based in Ann Arbor, Michigan, established in 1994. It serves more than one million patient visits annually with over 3,000 staff and nearly 1,000 providers across 100+ locations in Southeast Michigan, offering primary care and extensive specialty services. The group emphasizes physician-led care, accessible online tools, extended hours, urgent care, and a patient-centered approach (“our family caring for yours”). It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. For primary care inquiries, they operate under the Trinity Health IHA network, with locations and contact options available through their sites (ihacares.com / trinityhealthmichigan.org). If you’re specifically seeking Trinity Health Medical Group primary care in Ludington, note that the provided offices are in Ann Arbor and Jacksonville, not Ludington, Michigan. Visit the official site or contact: 844-237-3627 for scheduling and location details.
Clinic Type
Internal Medicine
Address
Trinity Health Medical Group, Primary Care - Ludington
Phone
(231) 000-0000
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Opening Hours
8:00am - 5:00pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
NOTICE TO PATIENTS: This practice serves all patients regardless of inability to pay. A sliding discount fee scale is available for essential services are offered based on family size and income. For more information on Financial Assistance please call Customer Service Monday- Friday, 8am – 5:30pm 1-800-494-5797.
This is a patient notice describing financial assistance and discount policies; it is not a traditional FAQ entry with a question/answer format.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Trinity Health Official Provider Profiles/Verified Surveys: Generally high ratings, often around 4.8-4.9 out of 5 based on aggregated surveys (Hundreds of ratings across various providers and survey sources)
- General third-party review sites: Mixed; one source cites 3.7 stars out of 5 (Small number of reviews (approx. 9))
Patients praise
- Providers are friendly, thorough, and knowledgeable
- Staff are professional and caring
- Effective communication and listening skills of providers
- Efficient handling of urgent care/immediate needs
- Trustworthy and compassionate care relationship
Common complaints
- Difficulty reaching live staff by phone
- Lack of appointment reminders
- Long wait times to be seen in office
- Issues with prescription management (wrong pharmacy)
- Perceived decline in quality of service over time
"I love this clinic. Everyone is so wonderful. Nicole Pratt is fantastic, she truly cares for her patients. She takes the time to get to know you and sees you as a whole person, not just an ailment."
— LocalityBiz review"They get worse and worse as time goes on. Can't get through to a live person, they don't send out appointment reminders."
— LocalityBiz review"Brent always treats us like friends or family. He takes the time to listen and offers solutions to whatever concerns us."
— Ratings.MD verified patient surveySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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