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Covenant Medical Group Family Healthcare Clinic, Lubbock

Covenant Medical Group Family Healthcare Clinic

Family Medicine • Lubbock, TX

About

Covenant Medical Group Northwest is a small, privately held healthcare provider based in Lubbock, Texas, with four U.S. offices including locations in Lubbock. It operates under Covenant Health within Providence and offers primary and urgent care services through Covenant Medical Group. Key details: - Headquarters: Lubbock, TX - Locations: four offices in the United States (including Lubbock addresses) - Website: providence.org/locations/covenant-health/cmg - Contact: multiple listed phone numbers; primary email webmaster@covhs.org - Industry focus: healthcare, primary and urgent care - Employer vibe: average to moderate ratings (3.1/5 from 56 reviews)

Clinic Type

Family Medicine

Address

10507 Quaker Ave., Lubbock, TX 79424

Phone

806-725-9515

Email

kfortney@covhs.org

Opening Hours

Mon - Fri: 7:30 a.m. - 7 p.m.; Saturdays 8 a.m. - Noon

Telehealth

Telehealth available

Emergency Care

Emergency services available on-site or through Covenant Health network

Services Offered

  • Family medicine
  • Primary care
  • Urgent care (same-day access)
  • On-site family medicine physicians
  • Point-of-care lab testing
  • Care for patients of all ages (infants to seniors)
  • Chronic condition management
  • Specialty care referrals via network of specialists
  • Extended hours
  • Same-day care
  • New patient access within a week or sooner

Technology & Equipment

  • Point-of-care lab testing
  • Network of specialists for referrals
  • Extended hours access

Insurance & Payment

  • Accountable / Interplan Health Group
  • Aetna
  • Aetna Choice POS II (Covenant Employees)
  • Aetna Medicare Advantage
  • Aetna West Texas Preferred
  • All Well (offered by Superior)
  • Baylor Scott & White
  • Baylor Scott & White Health Plan Medicaid
  • Baylor Scott & White Health Plan Medicare Advantage
  • Baylor Scott & White Health Plan Premier
  • BCBS NM
  • BCBS TX
  • BCBS (Blue Cross Blue Shield)
  • BCBS TX PPO Exchange
  • CapStar
  • Cigna
  • BSC (Baylor Scott & White)
  • First Health
  • Baylor Scott & White Health Plan HMO / PPO / Exchange
  • BCBS NM COUPE
  • BCBS NM Medicare Advantage
  • BCBS NM PPO
  • BCBS NM Turquoise Care
  • BCBS TX HMO (Blue Essentials)
  • BCBS TX HMO (Blue Essentials) ERS / HealthSelect
  • BCBS TX PAR
  • BCBS TX POS / PPO
  • Beech Street
  • Beech Street Workers Compensation
  • Care Improvement Plus - Medicare Special Needs (SRPN)
  • Cigna OAP / PPO
  • Covenant Employees Self-Funded - Baylor Scott & White
  • Covenant Health Advantage MA (Offered by BSWHP)
  • Coventry (First Health) Medicare Advantage
  • First Health - Coventry
  • Firstcare Medicaid / CHIP / StarKids
  • Galaxy
  • Great West - Cigna
  • Healthsmart
  • Humana Medicare Advantage
  • Imagine Health Commercial (Wayland Baptist University)
  • Molina Healthcare of NM Exchange/Medicare Advantage
  • Molina Healthcare of NM Turquoise Care
  • Multiplan
  • OMNI
  • Presbyterian Commercial
  • Presbyterian Medicare Advantage
  • Presbyterian NM Turquoise Care
  • Presbyterian Other Commercial Exchange
  • Superior Medicaid / CHIP / StarKids
  • Superior Medicare Advantage / Allwell / WellCare
  • Texas Mutual Workers Compensation (Limited Providers)
  • Texas True Choice
  • TriCare West (T-5 BCBS)
  • TriWest CCN (BCBS TX)
  • United Healthcare
  • United Healthcare Medicare Advantage
  • United Healthcare NM Turquoise Care
  • United Healthcare ONEX
  • Universal American HMO / PPO / PFFS
  • Wayland Baptist (Imagine Health) Commercial
  • Wayland Baptist Student Athletes
  • WellCare (offered by Superior)
  • Wellpoint (formerly Amerigroup) Medicare

Information provided indicates a broad list of accepted plans; verify with clinic for specific coverage and eligibility.

Insurance, Self-pay, Cash, Credit Card, Check, Mobile payment ( Providence app)

Languages Spoken

  • English
  • Spanish

Pricing

  • New patient visits start at $99 (example from site)
  • General pricing varies by service; contact clinic for details

Current Offers

Visits start at — $99

FAQs

What ages do you treat?

Patients from infants to seniors.

Do you offer same-day care?

Yes, same-day access for urgent health care needs.

What are your hours?

Mon - Fri: 7:30 a.m. - 7 p.m. / Saturdays 8 a.m. - Noon

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • LocalityBiz: 5/5 stars (selected reviews) (multiple testimonials cited)

Patients praise

  • polite and professional staff
  • physicians who listen carefully to concerns
  • efficient and seamless check-in processes
  • convenient scheduling and same-day appointments
  • caring and patient-centered approach

Common complaints

  • long wait times in some departments
  • potential issues with staff communication in hospital settings

"Dr. Irving is amazing! When my physician walked into the examine room she greeted me with the utmost concern about my health, she listened carefully to what I had to say."

— LocalityBiz User Review

"The receptionists were polite and check in was quick and seamless. The wait wasn’t long."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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