Lowell Community Health Center
Substance Use Treatment • Lowell, MA
About
Substance Use Services at Lowell Community Health Center in Lowell, MA provides outpatient treatment for substance use disorders through its Office-Based Addiction Treatment program. The clinic offers medications for opioid use disorder including Suboxone and Vivitrol, along with recovery coaching, social work support, individual and group counseling, and coordination with primary care providers. The center also operates the PASS Program, which distributes nasal naloxone to community members for overdose prevention.
Clinic Type
Substance Use Treatment
Address
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Phone
978.937.9700
health_information@lchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Northeast Health Services - Lowell): 4.6/5 stars (93 reviews) (93)
- Rehab.com (Arbour Counseling Services Lowell): 2.36/5 stars (25)
- ProjectKnow (Lowell House Sheehan Women's Program): 4.2/5 stars (4)
- Addiction Resource (Lowell House Ambulatory Services): 8.9/10
- Recovered TrustScore (Eleanor Health Lowell): 3.85/5 stars
Patients praise
- Supportive and helpful clinical staff in specific instances
- Positive outcomes with medication-assisted treatment for some patients
- Caring staff and effective follow-up care noted at certain facilities
- Accessible and professional services reported by some patients
Common complaints
- Unprofessional behavior, including rude office staff and poor communication
- Disorganized administrative processes and issues with paperwork
- Concerns regarding provider competence, medication management, and clinical oversight
- Tense or unsafe-feeling facility environments
"I have been a patient for years. It has saved my life. the changes they have made in treatment in the last couple years have been great."
— Patient, Habit Opco Lowell"Prescribed me a medication with no education or labs drawn... I would never recommend this place."
— Patient, Arbour Counseling Services Lowell"Anne the secretary doesn't know how to read her paperwork and doesn't know how to not hang up on you mid sentence. Dr. 'Chuck' never calls on time for appointments. Everyone I've talked to in that place has an attitude problem."
— Patient, Arbour Counseling Services LowellSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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