Primary Care and General Practice Locations

Patients praise

• High patient satisfaction for individual physicians described as caring, thorough, and good listeners
• Appreciation for staff professionalism at well-rated locations
• Ease of use of digital health tools like MyChart for communication and scheduling
• Strong long-term patient-provider relationships

Common complaints

• Difficulties scheduling appointments and long wait times for sick visits
• Rude or unprofessional front office and phone staff interactions
• Frustration with administrative processes, such as paperwork handling and prescription refills
• Perceived lack of communication or unorganized care management