UofL Physicians

Internal Medicine • Louisville, KY • multiple locations in Louisville and surrounding areas locations

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About

UofL Physicians – Internal Medicine in Louisville, Kentucky provides comprehensive care for adults, including preventative health care, screenings, immunizations, women's health, chronic care management, genetic testing, and end-of-life care. The clinic treats common conditions such as hypertension, diabetes, heart disease, and respiratory illnesses, with internists serving as primary care physicians and consultants for complex diagnostic problems.

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Clinic Type

Internal Medicine

Address

401 East Chestnut Street, Suite 310, Louisville, KY 40202

Phone

502-588-4720

Email

Research@UofLHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://uoflhealth.org/services/internal-medicine/

Services Offered

Internal Medicine

Team

Internists at UofL Physicians, Board-certified internists — Internal Medicine physicians

Insurance & Payment

—

Languages Spoken

English

FAQs

What services are provided by UofL Physicians – Internal Medicine?

Preventative health care, medication for common ailments, screenings, immunizations, women’s health, chronic care, genetic testing, end-of-life care, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Christin Honaker): 4.9/5 (62)
Healthgrades (Dr. Keith Carter): 4.7/5 (46)
Baptist Health (Dr. Casey Bowe): 4.87/5 (306)
Norton Healthcare (Dr. Monalisa M Tailor): 5.0/5 (159 (361 ratings))
Norton Healthcare (Dr. Christina M Breit): 5.0/5 (159 (528 ratings))
Norton Healthcare (Dr. Ana A Overley): 4.9/5 (44 (157 ratings))
BirdEye (Dr. Zhalet Baharestan): 2.4/5 (23)

Patients praise

High patient satisfaction with doctors who are described as knowledgeable, thorough, and attentive listeners
Strong appreciation for providers who foster a collaborative, partnership-based relationship with patients
Praise for compassionate care during difficult personal or medical circumstances
Patients reporting reliable and quick responses via patient portals like MyChart
Many long-term patients expressing high trust and recommending providers to family and friends

Common complaints

Reports of unprofessional, dismissive, or judgmental bedside manner in specific clinics or individual providers
Concerns regarding administrative disorganization, including mishandling of paperwork and lost patient records
Difficulties with front-desk communication, including reports of staff being rude, talking over patients, or lacking follow-through on test results
Instances of billing confusion or disputes related to routine vs. diagnostic services
Complaints about difficulty scheduling appointments and long wait times

"She listens and advises without judgement while encouraging changes I need to make in a positive way that makes me want to make those changes."

— Patient review for Dr. Monalisa Tailor, Norton Healthcare

"Bedside manner is terrible. Very judgmental and unprofessional. Makes assumptions in patient’s medical history and declares her assumptions as facts."

— Patient review for Dr. Zhalet Baharestan, BirdEye

"Your staff talks over you on the phone. They hang up on you and say you are using profanity with them."

— Patient review for Dr. Christopher Combs, Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.