Duly Health and Care

Pediatrics • Lombard, IL

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About

Lombard Primary & Specialty Care Doctors is a clinic in Lombard, Illinois offering primary care including pediatrics, internal medicine, and family medicine, along with specialty services such as physical therapy, occupational therapy, radiology, laboratory services, surgery, sleep medicine, orthopedics, and numerous other medical specialties.

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Clinic Type

Pediatrics

Address

1801 S Highland Ave, Lombard, IL 60148

Phone

(630) 627-4722

Email

duly@mrocorp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.dulyhealthandcare.com/location/1801-s-highland-avenue-lombard

Services Offered

Primary Care
Specialty Services
Radiology
Physical Therapy
Occupational Therapy
Laboratory

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Duly Health and Care (internal reporting): 4.8 out of 5 stars (aggregate for Duly providers) (Not explicitly stated total count)
Edward-Elmhurst Health Center - Lombard (Birdeye): 4.2 out of 5 stars (352 reviews)
Healthgrades (Dr. Susan Bardolph): 4.9 out of 5 stars (106 reviews)
WebMD (Dr. Gary Yong): 4.5 out of 5 stars (33 ratings)

Patients praise

High ratings for individual, experienced physicians who listen to concerns
Appreciation for thorough, professional, and knowledgeable care from specific doctors
Positive experiences with in-office testing and comprehensive services at some locations
Some patients report high satisfaction and longevity with their providers

Common complaints

Reports of long wait times
Concerns regarding staff rudeness and unprofessionalism at the front desk
Complaints about poor communication, such as lack of follow-up on test results or issues with referrals
Perceptions of rushed, impersonal, or dismissive care from certain providers
Frustration with administrative or billing processes

"Doctor is courteous, thorough, and professional. She sits and discusses your health issues with you."

— Healthgrades review for Dr. Susan Bardolph

"I shared my symptoms during my annual visit, but the provider... seemed uninterested and quickly dismissed everything as COVID. ... The visit felt rushed and impersonal."

— LocalityBiz review for Duly Health (Lombard)

"The front desk is terrible, but the doctors are okay. They make you wait for so long and then say they sent referrals and fax but when you go to the facility it’s never there."

— LocalityBiz review for Primary Care Services, SC

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.