General Physician, PC

Family Medicine • Lockport, NY

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About

General Physician — Sharma Family Medicine is a primary care clinic in Hamburg, NY offering family medicine, colorectal surgery, gastroenterology, orthopedics, and clinical pharmacy services. The clinic is located at 5844 Southwestern Blvd, Suite 500 and operates Monday through Friday with varying hours.

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Clinic Type

Family Medicine

Address

5844 Southwestern Blvd, Suite 500, Hamburg, NY 14075

Phone

(716) 626-2644

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.gppconline.com/locations/5879-snyder-drive--lockport/341/

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

WebMD: Low rating (specific to General Physician, PC group practice location) (2 reviews)
Vitals: 3.8 out of 5 stars (54 ratings)
Vitals: 4.5 out of 5 stars (87 ratings)
Healthgrades: 3.9 out of 5 stars (9 reviews)
Vitals: 4.4 out of 5 stars (Vitals)
WebMD: 5 out of 5 stars (2 ratings)
Healthgrades: 3.5 out of 5 stars (11 ratings)
Promallu (aggregated data): 4.8 out of 5 stars (510 total reviews)

Patients praise

Many patients value individual physicians for being thorough, compassionate, and dedicated
Some providers are praised for being good listeners and taking time to explain conditions
Specific nurse practitioners and physicians receive high individual ratings from patients

Common complaints

Difficulty reaching office staff and long wait times for appointments
Concerns regarding administrative competence, including prescription refills, insurance authorizations, and billing issues
Reports of perceived lack of active listening or rushed appointments by some providers
Specific complaints about rude or unprofessional front desk and nursing staff

"Dr Pal is very professional and dedicated to his patients well being. He is very concerned about your healthcare and strives to make sure any questions or concerns are addressed."

— Vitals review for Dr. Amandeep Pal

"Terrible doctor. Only cares about getting paid. Staff needs sensitivity training."

— Healthgrades review for Dr. Margaret Libby

"This is one of the worst, most unprofessional, most uncaring, rudest practices I've ever been to! ... Reception is EXTRAORDINARY rude! Not to mention, when they don't want to talk to you, they just simply don't answer the phone."

— LocalityBiz review for Dr. Amandeep Pal's office

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].