UPMC Orthopaedic Care

Orthopedic Care • Lock Haven, PA

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About

- The Susquehanna Health System is a health care organization in the UPMC group, with the North Central PA campaign linked to upmc.com. - The page highlights its association with UPMC and its regional focus in North Central Pennsylvania, but specific information about "UPMC Orthopaedic Care Lock Haven" is not detailed on this page.

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Clinic Type

Orthopedic Care

Address

UPMC Outpatient Center, 24 Cree Dr., Lock Haven, PA 17745

Phone

570-321-2020

Email

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Opening Hours

Monday through Wednesday – 8 a.m. to 4:30 p.m.; Thursday – 12 p.m. to 4:30 p.m.; Friday – Closed

Website

https://www.upmc.com/services/orthopaedics/locations/north-central-pa/lock-haven/24-cree-dr

Services Offered

Orthopaedics and sports medicine
General orthopaedics
Hand, elbow, and shoulder
Joint replacement

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Monday through Wednesday – 8 a.m. to 4:30 p.m.; Thursday – 12 p.m. to 4:30 p.m.; Friday – Closed.

Where is the clinic located?

UPMC Outpatient Center, 24 Cree Dr., Lock Haven, PA 17745.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

UPMC Provider Profile (Orthopedic Surgery): 4.9 out of 5 stars (based on 172 ratings) (36 reviews)
UPMC Provider Profile (Justin L. Kelchner, PA-C): 4.7 out of 5 stars (based on 112 ratings) (27 reviews)
Birdeye (UPMC general): 4.2 out of 5 stars (9 reviews)
Clinic4All (UPMC Outpatient Center): 1.7 out of 5 stars (6 reviews)

Patients praise

High patient satisfaction ratings for specific providers, often exceeding 4.7/5 stars
Staff described as friendly, caring, and supportive in several reviews
Appreciation for clear explanations and doctors who take time to listen to patient concerns
Efficient and clean office environment reported by some patients

Common complaints

Concerns regarding rude or unprofessional behavior from some staff members, particularly in emergency or front-desk interactions
Reports of slow service or long wait times during visits
Frustration regarding policies for minors in clinical settings

"She was always kind caring supportive and keeps up dated I trust her and would recommend her and all the Dr's and nurses in that office. They are all there to make my appointment as easy as possable."

— Birdeye User Review

"They only had 1 nice nurse the rest were rude not just to us but to others in the er. I seen 1 person walk out after sitting an hour and half without being seen at all."

— Clinic4All User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

UPMC orthopaedic surgeon: Joint replacements restore everyday living | Health | northcentralpa.com — Sep 18, 2025
UPMC welcomes two foot and ankle doctors to Williamsport | News, Sports, Jobs - The Express — Nov 7, 2025
UPMC Sports Medicine doctor: Protecting your hands | News, Sports, Jobs - Williamsport Sun-Gazette — Aug 9, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.