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Ellie Mental Health, Lisle

Ellie Mental Health

Behavioral & Mental Health • Lisle, IL • 1 (Naperville-Lisle clinic) locations

About

Ellie Mental Health's Naperville-Lisle clinic in Naperville, Illinois offers individual, couples, family, and group therapy, as well as psychiatry and medication management. The clinic provides in-person and online therapy in English and Spanish, with services addressing conditions including anxiety, depression, PTSD, ADHD, and trauma. Hours are Monday-Friday 8AM to 8PM and Saturday 8AM to 2PM.

Clinic Type

Behavioral & Mental Health

Address

1804 N Naper Blvd Suite 250, Naperville, IL 60563

Phone

1-630-791-5746

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 8AM–8PM; Sat: 8AM–2PM

Telehealth

Available

Services Offered

  • Mental health therapy
  • Group therapy
  • Individual therapy
  • Online therapy
  • Couples therapy
  • Family therapy
  • specialized therapy services as listed (Conditions & Specialties)

Insurance & Payment

  • Aetna
  • Ambetter
  • Amita/Pathways
  • Blue Cross Blue Shield
  • Blue Cross Community Health
  • Cigna/Evernorth
  • ComPsych
  • Humana
  • Magellan
  • Medicaid
  • Medicare
  • Optum/United Healthcare/United Behavioral Health/UMR
  • Self Pay
  • Tricare East

Currently accepting: Aetna, Ambetter, Amita/Pathways, Blue Cross Blue Shield, Blue Cross Community Health, Cigna/Evernorth, ComPsych, Humana, Magellan, Medicaid, Medicare, Optum/United Healthcare/United Behavioral Health/UMR, Self Pay, Tricare East

Self Pay, Insurance, Insurances accepted (as above)

Languages Spoken

  • English
  • Spanish

FAQs

What are your clinic hours?

Mon-Fri: 8AM to 8PM Sat: 8AM to 2PM.

Where is the Naperville-Lisle clinic located?

1804 N Naper Blvd Suite 250 Naperville, IL 60563.

What insurances do you accept?

Aetna, Ambetter, Amita/Pathways, Blue Cross Blue Shield, Blue Cross Community Health, Cigna/Evernorth, ComPsych, Humana, Magellan, Medicaid, Medicare, Optum/United Healthcare/United Behavioral Health/UMR, Self Pay.

Do you offer telehealth?

Yes, telehealth is available.

What languages do you offer therapy in?

Spanish and English.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Advanced Behavioral Health Services): 3.8/5 (309 reviews) (309)
  • Tebra (Advanced Behavioral Health Services): 4.9/5 (885 reviews) (885)
  • ProjectKnow (Linden Oaks): 3.1/5 (26 reviews) (26)
  • Google (Linden Oaks): 2.5/5 (176 reviews) (176)
  • Yahoo (Advanced Behavioral Centers of DuPage): 2.5/5 (11 reviews) (11)

Patients praise

  • Clinicians described as knowledgeable, caring, and attentive
  • Effective structured mental health and addiction treatment programs
  • Positive outcomes reported by some patients regarding stability and symptom management
  • Convenient access options such as telehealth and weekend appointments
  • Professional and compassionate care from specific individual staff members

Common complaints

  • Poor front-desk communication, responsiveness, and customer service staff experiences
  • Reports of dismissive or hostile staff attitudes
  • Inconsistent therapist engagement or quality of care
  • Billing and administrative issues, including broken intake systems and notification errors
  • Serious complaints regarding patient rights, privacy (HIPAA concerns), and treatment protocols in inpatient settings
  • Occasional facility cleanliness concerns

"I absolutely love my provider, however the front desk team has made me consider switching offices. Every time I have interacted with one of them they are dismissive and act like they are being inconvenienced."

— Birdeye review (Advanced Behavioral Health Services)

"Horrible place, staff standing around talking, bad attitudes. Sleeping patients In a chair all day long!"

— ProjectKnow review (Linden Oaks)

"The is hands down the worst doctors office staff I've dealt with in my 44 years on this earth. They don't give a damn about patients and are downright rude."

— Yahoo/Yelp review (Advanced Behavioral Centers of DuPage)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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