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Lexington Clinic, Lexington

Lexington Clinic

Primary Care • Lexington, MO • Since 1920

About

Lexington Clinic is a private, non-profit healthcare provider based in Lexington, Kentucky, established in 1920. The clinic offers primary care, family medicine, and telehealth services, and operates through four offices in Lexington (including its HQ at 1221 South Broadway). Main contact: 859-258-4000. Website: lexingtonclinic.com.

Clinic Type

Primary Care

Address

1221 South Broadway, Lexington, KY 40504

Phone

+1 (859) 258-4000

Email

alstu@lexclin.com

Opening Hours

Mon - Fri: 8:00 a.m. - 5:00 p.m.

Telehealth

https://lexingtonclinic.com/services/telehealth

Emergency Care

Emergency medicine

Services Offered

  • Primary Care

Insurance & Payment

—

Languages Spoken

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FAQs

What is Lexington Clinic’s policy on genetic testing scam calls?

We’ve advised patients about fraud attempts and will never cold-call for genetic testing. Do not provide insurance, Medicare, or credit card information, and hang up to call your Lexington Clinic provider directly using the number on your statement or our website.

How should I report a genetic testing scam targeting Lexington Clinic patients?

Call 859-258-4000 or email [email protected] to report the incident.

What contact information should I use to reach Lexington Clinic?

Phone: +1 (859) 258-4000; Email: [email protected]

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3 out of 5 stars (17 reviews)
  • Yelp (Lexington Clinic-11): Not specified (22 reviews)
  • Yelp (Lexington Clinic-2): Not specified (7 reviews (Family Practice))

Patients praise

  • Some patients report efficient and friendly care from specific doctors and nurses
  • Long-term positive relationships with certain providers for chronic health management
  • Convenience for routine checkups, vaccines, and everyday care

Common complaints

  • Difficulties reaching the office via phone/patient access center
  • Long hold times and delays in scheduling
  • Perceived poor quality of service and bedside manner by some providers
  • Complaints regarding administrative staff and perceived unprofessional behavior/gossip
  • Issues with aggressive or confusing billing practices
  • Frustration over prescription refill processes

"My extreme frustration is with the "patient access center" and inability to get through to the office... No matter when I call there is a very lengthy wait."

— Birdeye review

"The receptionist ladies were make fun of patients, talking behind people's backs, and laughing loudly about the people they talk about. It was extremely irritating..."

— LocalityBiz review

"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."

— BBB review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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