Neurology - UK HealthCare - University of Kentucky
Neurology • Lexington, KY • Since 1955
About
UK HealthCare is the University of Kentucky’s nonprofit health system in Lexington, KY, comprising the university’s hospitals, clinics, outreach locations, and health-profession education. It delivers advanced clinical care across specialties including neurology, cardiovascular, cancer, pediatrics, transplant, trauma, and more, with a focus on research and transdisciplinary partnerships. Key details: - Founded 1955; HQ in Lexington, KY - Part of UK’s academic health system with affiliated health profession colleges - Careers include roles across nursing, pharmacy, laboratory, radiology, and clinical support - Location: 1000 S. Limestone, Lexington, KY 40536 (main HQ) with multiple UK HealthCare clinics and outreach sites
Clinic Type
Neurology
Address
740 S. Limestone First Floor, Wing C, Room B101 Lexington, KY 40536
Phone
859-323-5661
itshelpdesk@uky.edu
Opening Hours
Sun: Closed; Mon-Fri: 7:30 am - 5:00 pm; Sat: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Neuro Neurology clinic hours?
Mon-Fri: 7:30 am - 5:00 pm; Sun and Sat: Closed
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UK HealthCare (Press Ganey): 4.84 out of 5 ((Provider-specific))
- UK HealthCare (Provider: Dr. Jordan Clay): 4.97 out of 5 (16 reviews)
- Facebook: 92% recommend (272 reviews)
- WebMD (Provider: Dr. Toufic Fakhoury): 4.5 out of 5 (37 ratings (6 reviews))
Patients praise
- Physicians are frequently described as knowledgeable, empathetic, and thorough
- Highly valued multidisciplinary team approach for complex conditions
- Success in diagnosing and treating rare or previously unexplained neurological issues
- Strong patient-provider partnerships and attentive care
Common complaints
- Difficulty with administrative communication, specifically phone responsiveness and callbacks
- Reports of rude or arrogant staff interactions
- Frustration regarding scheduling and accessibility for appointments
- Occasional challenges with provider communication, such as language barriers
"None of them helped me more in 8 years than Dr Clay did starting the first visit. He researched ALL of those records before seeing me... I'm absolutely blessed to finally be in the best hands a seizure patient could ever ask for!"
— UK HealthCare Patient Review (Dr. Jordan Clay)"I am giving this rating 2 stars because his staff will NOT answer the phone. You can leave countless messages and beg them to call you back. It still takes sometimes 2 days to hear from them."
— WebMD Patient Review (Dr. Toufic Fakhoury)"Couldn't understand his poor English, especially with him wearing a mask. Never looked at the paper I filled out for the reading my visit."
— UK HealthCare Patient Review (Dr. Subhendu Rath)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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