Baylor Scott & White Health
Women's Health • Lewisville, TX • Since 1903
About
Baylor Scott & White Health (BSWH) is a large nonprofit healthcare system based in Dallas, TX. It offers comprehensive women’s health services across its network, including obstetrics, gynecology, family planning, and related care, through its hospitals, clinics, and specialists. BSWH operates a broad regional presence with multiple locations in the Dallas area, including primary care and specialty centers, imaging, and surgical services. In Lewisville, TX specifically, BSWH supports access to women’s health care through affiliated clinics and providers as part of its statewide network. For exact facilities, providers, and appointment options in Lewisville, check their website or contact BSWH customer service.
Clinic Type
Women's Health
Address
Lewisville, TX
Phone
214.407.5000
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Baylor Scott & White Urgent Care +, Lewisville): 4.8/5 average rating (5,894 patients shared ratings)
- Vitals (Dr. Ashley E. Sbanotto, MD): 3.9/5 average (7 ratings with 2 written reviews)
- BSW Health (Women's Health Group): 4.8 (81 reviews) and 4.8 (227 reviews) shown for named providers (81 and 227 reviews (provider ratings shown))
- BBB (Baylor Scott & White Health): 1.44/5 stars (customer review rating) (Not specified in snippet)
Patients praise
- High ratings for Baylor Scott & White Urgent Care + in Lewisville with strong sub-scores (wait time, quality of care, bedside manner, staff friendliness, cleanliness).
- High provider ratings shown on Baylor Scott & White Women's Health Group page (4.8) for listed clinicians.
- Some positive sentiment toward provider communication/listening appears in customer feedback on BBB.
Common complaints
- Billing/insurance disputes reported as a major complaint on BBB, described as a 'nightmare' and refusal to adjust coding/billing.
- Low provider rating and negative experiences reported for an obstetrician-gynecologist on Vitals, including dissatisfaction with hormones/medication renewals and mammogram timing/protocol and attitude.
- Complaints about scheduling/administrative experience (example: on Yelp, insurance accepted but patient waited long and was told late that insurance/appointment handling led to a delayed outcome).
- Low overall BBB star rating (1.44/5) indicating broader negative feedback.
"“The billing is a nightmare.”"
— BBB customer review snippet (Baylor Scott & White Health)"“Patients rate her services at 3.9 out of 5 stars on average.”"
— Vitals profile snippet for Dr. Ashley E. Sbanotto, MD"“I was not happy with her attitude and will look for another Ob Gyn.”"
— Vitals written review excerpt on Dr. Ashley E. Sbanotto, MD pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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