Family Medical Associates & Pediatrics
Family Medicine • Lebanon, TN
About
Family Medical Associates & Pediatrics is a Lebanon, TN-based primary care and pediatric medical office serving the Lebanon area since 1975. The practice emphasizes compassionate, personalized care for patients of all ages, with a full range of services from newborn care to adolescent medicine and preventive health. Key details: - Services: Family medicine for all ages; pediatrics (newborn onward); preventive care and chronic disease management. - Location: HQ and main offices in Lebanon, TN (three offices nationwide listing but all within Lebanon, TN per provided data). - Contact: 615-444-6203 - Website: familymedicaldocs.com - Established: 1975 - Industry: Hospitals and Health Care; NAICS 62, 621; SIC 80, 801 audience
Clinic Type
Family Medicine
Address
Lebanon, TN
Phone
615-444-6203
WilsonClinic@FamilyMedicalDocs.com
Opening Hours
Early mornings to evenings; Dr. Bill Robertson availability as early as 7 am and as late as 6:00 pm on Tue/Wed/Thu
Emergency Care
ER follow-up available; same-day spots often available
Services Offered
Team
Insurance & Payment
Most insurance plans are accepted
Online bill pay, In-person bill pay, Credit/debit cards, Insurance billed to report to plan
Languages Spoken
Current Offers
New patient packet — Not listed
FAQs
What services are offered?
Comprehensive healthcare for all ages including pediatric and family medicine, preventive care, and more.
How to make an appointment?
Request an appointment on the website or call 615-444-6203, option 3.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Demandforce: 4.5/5 stars (6 reviews)
- Facebook: 88% recommendation rate (25 reviews)
- Vitals: 3.8/5 stars (4 ratings/reviews)
Patients praise
- Friendly, knowledgeable, and caring medical staff/doctors
- Efficient and prompt service for some patients
- Appreciation for walk-in availability and easy scheduling
Common complaints
- Difficulty with returning phone calls and communication delays
- Reports of unprofessional or unfriendly front desk staff
"This office has a problem with returning phone calls. My physical therapist has even tried calling and leaving messages..."
— Demandforce patient review"Staff is horrible. They hang up on you. Who wants to leave a medical message and wait 5 days to hear back..."
— Vitals patient review"Very friendly staff and caring. Quick with appointments and took care of everything we needed for our kids."
— Yelp patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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