The Cancer & Hematology Centers

Cancer Care and Oncology • Lansing, MI • Since 1979

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About

The Cancer & Hematology Centers (CHC) is Michigan’s largest physician-owned oncology and hematology practice, headquartered in Grand Rapids. Founded in 1979, CHC operates 8 offices across Michigan and employs about 190 staff. The firm provides specialized cancer and hematology care and is privately held. For Lansing-specific information (services, providers, or locations), CHC lists primarily locations in Grand Rapids and other Michigan cities; no Lansing office is shown among their eight U.S. locations.

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Clinic Type

Cancer Care and Oncology

Address

710 Kenmoor Ave SE, Grand Rapids, Michigan 49546, US

Phone

(800) 411-7999

Email

hoh@chcwm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.thechc.com/

Services Offered

oncology
hematology
cancer treatment
clinical trials
immunotherapy
chemotherapy
hormone therapy
targeted therapy
radiation oncology
hematology services
lab services
specialization teams
same day clinic
behavioral oncology
cancer screenings (implied)
palliative/care coordination (implied)

Insurance & Payment

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Languages Spoken

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FAQs

Request Appointment

Find clarity and confidence in your care. Request an appointment or second opinion with our team of cancer and hematology specialists.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Grand Rapids location): 4.9 out of 5 stars (228 reviews)
Birdeye (Michigan Cancer Specialists): 4.9 out of 5 stars (521 reviews)
Birdeye (Grand Rapids location): 4.9 out of 5 stars (614 reviews)

Patients praise

Physicians described as kind, caring, and thorough, taking time to answer questions
Staff noted for being friendly, efficient, and kind in various instances
Positive experiences with care coordination and feeling supported during treatments
Efficient check-in processes for some patients

Common complaints

Billing issues and disputes, including concerns about double billing or collections errors
Communication challenges, such as difficulty reaching staff, unreturned calls, or lack of coordination between departments
Long wait times and scheduling delays affecting patient care or causing appointment cancellations
Staff professionalism, including reports of rude, snarky, or disrespectful behavior
Inappropriate environment, such as loud music in clinical areas

"I see people complaining about appointment times. It's all relative how you look at it. Yup you might have to wait but when you get in and need the time with the doctors they give it."

— Birdeye Review

"Great place . Butt there billing department is a joke becarful they will double bill you and even if you have proof they will still bill you."

— Birdeye Review

"The lack of communication with Dr Souther Mashni was unfortunate. The snarky responses from some on her staff here is unacceptable.I did not feel as though my care was a priority or taken seriously."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

CHC Expands Into Urology in Mid-Michigan - CHC - The Cancer & Hematology Centers — Feb 16, 2026
Providers By Location - CHC - The Cancer & Hematology Centers — Jul 18, 2025
The Cancer & Hematology Centers Expands Into Urology Specialty in Michigan — Feb 26, 2026
Lansing Institute of Urology Acquired by The Cancer & Hematology Centers, a Partner of OneOncology - Cascade Partners — Mar 1, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.