US Digestive Health

Gastroenterology • Lancaster, OH

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About

Gastroenterology Lancaster is a gastroenterology clinic located at 2112 Harrisburg Pike, Suite 202, in Lancaster, PA. The clinic offers doctor's office visits for check-ups and consultations, as well as an endoscopy center providing colonoscopies, ultrasounds, and other medical procedures. Office hours are Monday through Friday, 8:00 am to 5:00 pm.

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Clinic Type

Gastroenterology

Address

2112 Harrisburg Pike, Suite 202, Lancaster, PA 17601

Phone

7178694600

Email

Partnerships@USDHealth.com

Opening Hours

Monday 8:00 am - 5:00 pm; Tuesday 8:00 am - 5:00 pm; Wednesday 8:00 am - 5:00 pm; Thursday 8:00 am - 5:00 pm; Friday 8:00 am - 5:00 pm

Website

https://usdigestivehealth.com/for-patients/locations/lancaster/

Telehealth

Call to Schedule a Telehealth Appointment

Services Offered

Gastroenterology

Insurance & Payment

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Languages Spoken

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FAQs

Office Information

OFFICE HOURS Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm

Social Media

Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Ketan Kulkarni): 3.7/5 (3)
Healthgrades (Dr. John Betteridge): 5.0/5 (6)
Vitals (Dr. John Betteridge): 4.6/5 (5)
Vitals (Dr. Christopher Shih): 4.6/5
Vitals (Regional Gastroenterology Associates of Lancaster): 4.3/5 (1)
Vitals (Dr. Mark Johnston): 4.7/5

Patients praise

Providers described as caring, knowledgeable, attentive, and professional
High satisfaction with clear explanations of medical conditions and treatment plans
Appreciation for thorough clinical histories and effective communication
Responsiveness via patient portals reported for some physicians

Common complaints

Reports of rude, dismissive, or impatient staff and provider bedside manner
Frustrations regarding lack of follow-up on paperwork (e.g., FMLA forms, medical records/referrals)
Concerns about thoroughness of examinations and diagnostic efforts
Long wait times for appointments

"I'm my 50 years of Crohn's disease and tons of complications, I've seen many Drs and hospitals and Dr Betteridge is the best."

— Healthgrades (Dr. John Betteridge)

"Dismissive. Told me I should be seeing my PCP for my persistent nausea and significant weight loss and not be using their services."

— Healthgrades (Dr. Ketan Kulkarni)

"Dr. Shih would not fill out FMLA papers in connection with my IBS condition... Clearly, he doesn't really know what IBS is and how it affects one's life."

— Vitals (Dr. Christopher Shih)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.