Penn Medicine Lancaster General Health
Behavioral Health • Lancaster, PA • Since 1893
About
Penn Medicine Lancaster General Health (LGH) is a not-for-profit, 800+ licensed bed health system in the Penn Medicine network, offering a broad range of services including behavioral health care through Lancaster Behavioral Health Hospital (in partnership with Universal Health Services). The system provides comprehensive care across hospitals and specialties such as primary care, obstetrics, cardiology, neurosurgery, trauma, oncology, orthopedics, and rehabilitation. LGH has Magnet-designated nursing excellence and is recognized regionally/nationally for patient safety and clinical quality. Key components include Lancaster General Hospital, Women & Babies Hospital, Lancaster Behavioral Health Hospital, and Lancaster Rehabilitation Hospital. Leadership roles in behavioral health and related services are present among executive and clinical staff, with Penn Medicine prioritizing integrated, high-quality care across its network.
Clinic Type
Behavioral Health
Address
555 N Duke St, Lancaster, PA 17604, US
Phone
8007897366
Uphsgift@upenn.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Behavioral health emergency services in ED or hospital; CWIC Crisis Walk-In Center
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Penn Medicine Provider Profile (Matthew Pearson, CRNP): 4.7/5 (46)
- Penn Medicine Provider Profile (Andreana Macivor, CRNP): 4.9/5 (36)
- Vivian Health (Lancaster Behavioral Health Hospital): 4.0/5 (4)
- Lancaster Behavioral Health Hospital Official Website: 4.47/5 (Not explicitly stated)
Patients praise
- Careful and attentive providers
- Patients feel treated with dignity and respect
- Effective communication and responsiveness from staff
Common complaints
- Concerns regarding patient safety and management of nursing assignments
- Limited or poor feedback on specific hospital behavioral medicine departments
"my therapist andrea is extremely helpful and i am truly grateful"
— Penn Medicine Provider Profile"he is a caring provider who allows me to take an active roll in my care."
— Penn Medicine Provider Profile"Management puts nurses in unsafe assignments then “punishes” them when they speak up about it."
— Vivian HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- 5 Best General Clinics in Pasadena, Texas by Need — Oct 29, 2026
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
Comparing your options?
See other behavioral health clinics in Lancaster, or search the full directory by insurance, ratings, and more.