Madison Eye Care & Associates

Optometry • Lakewood, OH

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About

Madison Eye Care Associates, Inc is a small optometry practice based in Westlake and Lakewood, OH. It provides vision care services and eye care products, operates as a privately held company, and employs 4 people. The current Chief Operating Officer is Krystal Swiney. The team covers medical, management, and marketing roles, with a focus on optometry services. Website: madisoneyecare.com.

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Clinic Type

Optometry

Address

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Phone

4408925367

Email

westlake@madisoneyecare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://madisoneyecare.com/

Services Offered

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Team

Madison Eye Care & Associates — Practice

Insurance & Payment

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Languages Spoken

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Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Lakewood): 4.8/5 (356 reviews)
Yelp (aggregated/sample): 2.6/5 (20 reviews)

Patients praise

Highly regarded and professional doctors
Friendly and knowledgeable staff members
Modern technology and high-quality eye care services
Comprehensive, thorough eye exams
Welcoming and cozy office environment

Common complaints

Reports of long waiting periods for refunds
Occasional frustrations regarding customer service and administrative communication across both offices
Mixed feedback on convenience of hours at the Lakewood location

"Overall its a terrific office. The doctors are fantastic and the staff is extremely friendly!"

— Birdeye User Review

"Great experiences here for over five years. No wait, well managed, all the best and latest technology combined with old-fashioned courtesy, efficiency, and professionalism."

— Madison Eye Care Patient Testimonial

"I am beyond frustrated with this place now. I have been waiting for weeks for someone to provide me with a refund for glasses that should never have been ordered."

— MapQuest User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].