Cleveland Clinic

Allergy and Immunology • Lakewood, OH

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About

Allergy and Clinical Immunology at Cleveland Clinic in Lakewood, Ohio offers comprehensive diagnosis and management of allergic and immunologic disorders including asthma, food allergy, atopic dermatitis, seasonal allergic rhinitis, anaphylaxis, sinusitis, angioedema, urticaria, stinging insect allergy, and drug allergy. The department provides skin testing, allergen immunotherapy, biologic agents, drug desensitization, and immunoglobulin replacement, with virtual second opinions available.

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Clinic Type

Allergy and Immunology

Address

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Phone

216.444.6503

Email

kruegel@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://my.clevelandclinic.org/departments/respiratory/depts/allergy-clinical-immunology

Services Offered

Allergy and Clinical Immunology
Allergic and immunologic disorders
asthma
food allergy
atopic dermatitis (eczema)
seasonal allergic rhinitis (hay fever)
anaphylaxis
sinusitis
angioedema (swelling)
urticaria (hives)
stinging insect allergy
common variable immunodeficiency
aspirin sensitivity syndromes
chronic cough
drug allergy
skin testing
challenge procedures
allergen immunotherapy (allergy shots)
Biologic agents for asthma
Biologic agents for chronic urticaria
Biologic agents for atopic dermatitis
drug desensitization
IVIg administration
immunoglobulin replacement
immunotherapy
allergy/immunology fellowship program
clinical trials
second opinions
virtual visits
online appointment scheduling

Technology & Equipment

skin testing
allergen immunotherapy
IVIg administration
drug desensitization
biologic agents

Insurance & Payment

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Call 216.444.6503 or 800.223.2273, ext. 46503, or contact us online to make an appointment today.

Languages Spoken

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FAQs

To make an appointment, how can I schedule?

Call 216.444.6503.

What are the appointment options?

Appointments & Locations; Request an Appointment; Virtual Second Opinions available.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Cleveland Clinic Provider Website (Dr. Ruchi Shah): 4.9/5 stars (68 ratings, 13 reviews)
Cleveland Clinic Provider Website (Dr. DeVon Preston): 5.0/5 stars (147 ratings, 59 reviews)
Apple Maps: 3.3/5 stars (3 reviews)
Rehab.com: 3.1/5 stars (160 reviews)

Patients praise

Attentive, empathetic, and knowledgeable physicians, particularly in Allergy and Immunology
Efficient lab and emergency services for many patients
Clean and modern facility environment

Common complaints

Rude or unprofessional staff behavior
Billing and insurance issues
Concerns regarding clinical care empathy or thoroughness in specific departments (e.g., gynecology)
Facility cleanliness issues in certain rooms

"Dr. Shah is so comprehensive and thorough... I feel truly heard, and she is very actively PROACTIVE about finding solutions for me."

— Cleveland Clinic Provider Website

"Dr. Preston made me feel instantly at ease... Not only my questions but also my husband's questions were answered without an impression of annoyance."

— Cleveland Clinic Provider Website

"Ari at the front desk was extremely rude and unprofessional. I arrived and my appointment had been cancelled without my knowledge... Her coworkers even nodded in agreement as I elaborated on the ways in which she was unprofessional and uncompassionate."

— Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].