Central Florida Health Care

Urgent Care • Lake Wales, FL • Since 1972 • 1 (Lake Wales location) locations

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About

Central Florida Health Care, Inc. (CFHC) is a nonprofit, patient-centered primary care provider founded in 1972 and headquartered in Winter Haven, FL. They offer a broad range of services including primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, OB/GYN, optometry, podiatry, and social services. CFHC operates 7 offices across Florida with a focus on serving all community members regardless of ability to pay. Contact: main lines 866-234-8534 or 863-291-5110. Although there is no Lake Wales-specific location listed, CFHC serves Central Florida communities and has a presence in nearby cities such as Winter Haven, Lakeland, Avon Park, and Mulberry.

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Clinic Type

Urgent Care

Address

305 W Central Ave, Lake Wales, FL 33853

Phone

(863) 676-0054

Email

billingdept@cfhconline.org

Opening Hours

Monday - Thursday 7:30 am - 5:30 pm; Friday 7:30 am – 5:00 pm

Website

https://cfhc.org/location/lake-wales/

Emergency Care

No explicit emergency services listed

Services Offered

Adult Primary Care
Pediatric Primary Care
OB/GYN
Women’s Health Services
Laboratory
Medication Therapy Management
Preventive Health Maintenance
Well Baby/Child Visits
Care for Chronic Illnesses (Hypertension, Diabetes, Heart Disease)
Cardiovascular Risk Assessments
Health Screenings (vision, hearing, anemia, cancer, cholesterol, etc.)
STD testing
HIV/AIDS testing
Physical Exams
Well Adult Care
ENT/Nutrition-related services (general)

Team

Elizabeth Barnes, APRN — APRN
Bobbie Jo Thorton, MSN, APRN, FNP-C — MSN, APRN, FNP-C
Jacob Mearse, DDS? (unclear) — D

Insurance & Payment

—

Sliding fee, Pay bill link, Cash, Credit Card

Savings plan: Sliding fee program

Languages Spoken

English
Spanish

FAQs

What services are available at this location?

Adult Primary Care, Pediatric Primary Care, OB/GYN, Women’s Health Services, laboratory, and chronic disease management.

Location: Lake Wales – what are the hours?

Mon-Thu 7:30 am - 5:30 pm; Fri 7:30 am – 5:00 pm

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.3 out of 5 stars (181 reviews (aggregate for network))
Better Business Bureau (BBB): Not accredited; failure to respond to complaints cited

Patients praise

General positive average rating across broad review platforms suggesting some satisfied patient experiences

Common complaints

Difficulties with administrative tasks such as medical record transfers and appointment scheduling
Reports of long wait times and unresponsive staff at reception desks
Perceived lack of attentiveness or care from some providers
Complaints regarding professional communication and office procedures

"This place is the worst, when you walk in there are 5 people sitting at the reception desk, yet no one asks if they can help you."

— Birdeye Review

"I am a patient of central health care and the only thing central health care cares about is getting money from the patients health insurance not helping people at all."

— BBB Complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Central Florida Health Care INC - Lake Wales, FL - Optum — Dec 14, 2025
Dental Care - Central Florida Health Care, Inc. (CFHC) serving Lake ... — May 4, 2026
CFHC Brings Life-Saving Mammogram Access to Lake Wales, Davenport - Central Florida Health News — Sep 19, 2025
Dermatology - Central Florida Health Care — Sep 23, 2025
Lab - Central Florida Health Care — Sep 27, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.