Millennium Physician Group

Family Medicine • Lake Wales, FL

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About

Primary-Care at 320 State Rd 60 E in Lake Wales, FL offers primary care, internal medicine, and family medicine services. The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and provides patient resources including billing and insurance assistance, medical records access, radiology, and lab services.

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Clinic Type

Family Medicine

Address

320 State Rd 60 E, Suite 301, Lake Wales, FL 33853

Phone

863.678.1400

Email

Complaints@mpgus.com

Opening Hours

Monday–Friday 8:00 AM–5:00 PM

Website

https://millenniumphysician.com/location/primary-care-320-state-rd-60-e-suite-301-lake-wales-fl-33853/

Services Offered

Primary Care
Internal Medicine
Family Medicine

Team

Gilberto Lozano, MD — Internal Medicine
Albert A. Lopez Jr., DO, FASPC — Internal Medicine
Abigail Belizaire, DNP, APRN — DNP, APRN

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic's hours?

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM

Social Media

Youtube Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Gilberto Lozano): 4.3 out of 5 stars (19 ratings)
US News (Dr. Karen Phillipps): Positive overall satisfaction reported (105 total patient reviews)

Patients praise

Providers are described as thorough, compassionate, and good listeners
Efficient in-house services like lab work and pap smears mentioned positively
Some staff noted for being friendly and helpful
Patients appreciate the time doctors take to address their health concerns

Common complaints

Wait times for appointments can be long
Dissatisfaction with office staff interactions and professionalism
Issues with billing processes and follow-through on referrals
Occasional reports of poor bedside manner or communication style from some providers

"He is a wonderful person. He takes all the time necessary to listen to the patient and resolve health problems in a very professional manner."

— Patient review for Dr. Gilberto Lozano

"Rude is best way to describe the staff. Dr. is at best of limited ability. They sent a minor bill to collections that was paid by my insurance."

— Patient review for Dr. Gilberto Lozano

"Office staff is horrible. They do not follow through with referrals. They send you bills for co-pays that you paid for at time of service."

— Patient review for Dr. Karen Phillipps

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].