Lake Charles Pediatrics | Trusted Primary Care Providers

Pediatrics • Lake Charles, LA

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About

Pediatrics

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Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

Aggregated review data for The Pediatric Center of SWLA: 4.4/5 stars (115 reviews)
Healthgrades (Dr. Rachel Chatters): 4.2/5 stars (16 reviews)
Facebook (Children's Clinic of Southwest Louisiana): 94% recommend (362 reviews)

Patients praise

Physicians are frequently described as kind, caring, and knowledgeable
Many patients express strong trust and satisfaction with the medical care provided by specific doctors
Office environments are often noted as clean and quiet
Effective diagnosis and treatment of complex or chronic issues reported by some families

Common complaints

Complaints regarding unfriendly, unhelpful, or condescending front office staff
Reports of long wait times or poor communication by support staff
Occasional unprofessional behavior reported by some staff members in clinical areas

"The front office staff... are another story! Extremely unfriendly, no one smiles whatsoever, and they treat you as if you’re bothering them."

— Patient review on LocalityBiz/Promallu

"DR. SOILEAU IS AN ABSOLUTE ROCKSTAR. CORRECTLY DIAGNOSED OUR 10 YEAR OLD AND 6 YEAR OLD AFTER 3 YEARS OF SHUFFLING AROUND IN SPECIALISTS."

— Patient review on Vitals

"We Love Dr. Chatters like family. I leave her office satisfied that my kids are getting the best care possible."

— Patient review on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].