Adventist Health Castle
Surgery • Laie, HI • Since 1980
About
Adventist Health Castle is part of the Adventist Health system, a nonprofit, faith-based health network on the West Coast and Hawaii. The organization operates 400+ care sites across 90+ communities, including 26 acute care facilities, and is headquartered in Roseville, California. Adventist Health Castle refers to Adventist Health’s facilities and services in Hawaii, including the Lā’ie area (Laie) on Oʻahu, within the broader Adventist Health network. The network emphasizes integrated hospital and outpatient care, with a regional focus on primary and specialty care services across its campuses and clinics.
Clinic Type
Surgery
Address
55-510 Kamehameha Hwy, Adventist Health Castle
Phone
808-263-5017
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Opening Hours
8 a.m. - 5 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Adventist Health Castle Primary and Specialty Care?
Annual physical exams, Behavioral health, Cardiology, Chronic disease management, General dentistry, Immunizations and vaccinations, OB/GYN, Pediatrics, Preventative care, Primary care, Gastroenterology.
What are the hours of operation for Adventist Health Castle Primary and Specialty Care?
8 a.m. - 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Adventist Health doctors directory (provider ratings/reviews shown for Primary and Specialty Care: Adventist Health Castle in Lā’ie): Examples shown: 5.0 (e.g., 165 ratings, 30 reviews); 5.0 (210 ratings, 46 reviews); 4.9 (309 ratings, 56 reviews); 5.0 (335 ratings, 66 reviews); 4.9 (140 ratings, 22 reviews); 4.9 (265 ratings, 58 reviews); 4.9 (169 ratings, 34 reviews); 4.8 (394 ratings, 53 reviews); 4.7 (79 ratings, 10 reviews); 4.9 (278 ratings, 49 reviews); 4.9 (469 ratings, 73 reviews) (Examples shown alongside ratings include review counts such as 30, 46, 56, 66, 22, 58, 34, 53, 10, 49, and 73 (provider-level).)
- Yelp (Adventist Health Castle listing): 3.4 (150 reviews (shown in the Yelp snippet: 3.4 (150 reviews)).)
- Hospital Compare (overall patient rating): 92 out of 100 (overall rating) (Not specified in provided snippet.)
- Rehab.com (Adventist Health Castle Medical Center): 4.7 (star rating shown) (3,751 reviews (shown))
Patients praise
- High provider satisfaction on Adventist Health’s provider profile pages (many shown ratings at/near 5.0 and high review counts).
- Responsive/competent care and staff professionalism are mentioned positively in non-clinical review excerpts (e.g., responsive care; ER identified complaints; professional/pleasant reception/nurses/doctors/technicians).
- Positive patient experience metrics reported via third-party/quality sources (e.g., overall 92/100 on Hospital Compare; awards/positive HCAHPS-based reporting on annual quality report).
Common complaints
- Some reviews complain about poor or dismissive treatment in emergency care, including being ignored/dismissed and delayed/failed care (provided in Kailua-hawaii.uscompanies.net excerpts).
- Yelp rating for the Castle listing is relatively low (3.4) compared with the higher provider ratings shown elsewhere.
- “No. Just no. Take the time to drive to Honolulu.” appears in a rehab.com review excerpt, indicating dissatisfaction in at least some patient experiences.
"“No. Just no. Take the time to drive to Honolulu. You will be so much happier with your care.”"
— Rehab.com – Adventist Health Castle Medical Center - Kailua, HI"“Was woken up late at night with severe ear pain… Staff was prompt in having me seen… nurses and Dr. were extremely caring… Everyone showed compassion and took the time to listen to my complaint.”"
— kailua-hawaii.uscompanies.net – Adventist Health Castle (Hospital Reviews)"“Less than two weeks ago the doctors, nurses, and aides in Castle's ER - FAILED MY PARENTS… I truly think that they do not care…”"
— kailua-hawaii.uscompanies.net – Adventist Health Castle (Hospital Reviews)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Adventist Health Castle Primary and Specialty Care Lā'ie - BlueHive — May 14, 2026
- John P Murray, FNP - Laie, HI - Book Appointment - Adventist Health — Sep 24, 2025
- New Rheumatology Care Now Available on Windward O’ahu | Adventist Health Castle — Mar 16, 2026
- Adventist Health Castle Signs New Agreement with UHA Health Insurance, Continues as a Participating Provider - UHA Health — Feb 11, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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