Doctors On Call Maui
Primary Care • Lahaina, HI • Two Maui locations (South and West Maui) locations
About
Doctors On Call Maui (Kaanapali Medical Services, Inc.) operates as an urgent care and family medicine practice in Maui, Hawaii. Key details: - Services: Urgent care and family medical care with no appointment needed; walk-in primary and urgent care in Lahaina. Also listed under telemedicine and covid testing. - Locations: three offices in Lahaina, Maui (including 3350 Lower Honoapiilani Rd Ste 211 and 3350 L Honopiilani Rd locations). - Hours: Daily availability 8am–9pm. - Contact: 808-667-7676 (also associated numbers); website: doctorsoncallmaui.com. Top audience is the United States, specifically Hawaii.
Clinic Type
Primary Care
Address
Times Market, 3350 Lower Honoapiilani #211, Lahaina, HI 96761; Shops at Wailea, B34 Level 1, 3750 Alanui Dr, Wailea, HI 96753
Phone
(808) 667-7676
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Opening Hours
Monday to Saturday: 08:00am - 04:00pm; Sundays: Closed
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
Insurance accepted at Maui locations; specific plans not listed
Telemedicine payments? (not explicit), PayYourDoctorsBill service referenced for billing, In-person payments at clinics, Pay Bill (online), Insurance billing, Cash, Credit/Debit
Languages Spoken
FAQs
What locations are available?
Clinics in Wailea and West Maui with telemedicine option.
What are hours?
Weekdays 8am–4pm, Saturdays 8am–4pm, Sundays closed.
What are the clinic locations and hours?
Two Maui locations in West and South Maui with hours Monday-Saturday 08:00am–04:00pm; Sundays closed.
Do you offer telemedicine?
Yes, telemedicine appointments are available.
What insurance plans are accepted?
We accept most Hawaii insurance and many US mainland insurance plans.
What is the contact phone number?
Phone: (808) 667-7676.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.6/5 stars (314 ratings)
- Birdeye: 4.5/5 stars (352 reviews)
Patients praise
- Professional and knowledgeable medical staff/doctors
- Convenience and speed of service for urgent needs
- Helpful for tourists requiring medical care while on vacation
- Effective treatment and clear explanations
Common complaints
- High cost of services/billing concerns
- Rude or unprofessional receptionist/staff behavior
- Long wait times or uncomfortable waiting conditions (e.g., waiting outside)
"Receptionist told me to wait outside in the hot weather... She was very rude and condescending... Didn’t realize it was going to be over 2 hours waiting time."
— Solv Health Review"My daughter was not feeling well, we visited for less than 10 minutes... and we received a $909 bill for the visit and a flu, covid, and strep test. I called and questioned the pricing and their short answer was, 'We can charge what we want.'"
— LocalityBiz Review"The staff is super helpful and very kind hearted. They didn't try to do any unnecessary procedures. The medical team was also great."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Doctors On Call urgent care and walk-in clinics expand for residents and visitors : Maui Now — Nov 22, 2025
- Doctors On Call urgent care and walk-in clinics expand for residents and visitors | Hawaii Maui Region — Nov 22, 2025
- Urgent Care West Maui: Jeffrey Richard, M.D. - 2 Reviews - Birdeye — Mar 10, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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