OLV Human Services Outpatient Clinic

Psychology • Lackawanna, NY • Multiple locations including Lackawanna, Amherst, Buffalo locations

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About

Outpatient Clinic - OLV Human Services Lackawanna - OLV Human Services is a nonprofit mental health and behavioral health provider based in Lackawanna, NY. - Services include trauma-informed care and residential treatment; the organization also offers community-based and educational/vocational programs. While primarily known for residential and community services, they operate under the umbrella of mental health care with outpatient options typically aligned with their treatment services. - Contact: main phone numbers (716) 828-9500, (888) 287-1160, or +1 716-828-9570; email careers@olvhumanservices.org. - Headquarters: 790 Ridge Rd, Lackawanna, NY 14218. Other offices include locations in Brooklyn and additional Lackawanna site. - Website: olvhs.org

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Clinic Type

Psychology

Address

790 Ridge Road, Lackawanna, NY 14218; 3950 East Robinson Rd, Amherst, NY 14228; 2563 Bailey Ave, Buffalo, NY 14215

Phone

(716) 828-9500

Email

—

Opening Hours

Monday-Thursday: 9 a.m. - 6 p.m.; Friday: 9 a.m. - 5 p.m.; Saturday: 9 a.m. - 1 p.m.

Website

https://www.olvhs.org/hcbs-outpatient-clinic

Telehealth

Available

Emergency Care

Spectrum CARES 882-4357; Crisis Services 834-3131; Erie County Medical Center CPEP 898-3465/898-3389

Services Offered

Outpatient Clinic
Mental Health Counseling
Individual Therapy
Family Therapy
Group Therapy
Medication Management
PCIT (Parent-Child Interaction Therapy)
Telehealth
Crisis services coordination
Insurance enrollment/participation (Medicaid)
Referrals to Health Homes, CFTSS, HCBS and additional services

Technology & Equipment

PCIT (Parent-Child Interaction Therapy)
trauma-informed therapy
play therapy
art therapy
self psychology
CBT
sexual-abuse treatment

Team

Not specified, Licensed therapists; board-certified psychiatrist (as described) — Licensed therapists and board-certified psychiatrist collaboration

Insurance & Payment

Medicaid
various insurance plans

Participation with various insurance plans, including Medicaid.

Not explicitly listed; check insurance/payment details on site

Languages Spoken

English

FAQs

What services are offered at the Outpatient Clinic?

Care and counseling for children, adolescents, and adults with behavioral, emotional and psychiatric difficulties; individual, family, group therapy; medication management.

What are after-hours crisis resources?

If non-medication-related crisis after hours, call (716) 200-2412; for emergencies, call 911.

What are the clinic hours?

Open Monday-Thursday 9 a.m.–6 p.m.; Friday 9 a.m.–5 p.m.; Saturday 9 a.m.–1 p.m.

Is telehealth available?

Yes, Telehealth availability is noted.

How can I reach after-hours crisis support?

After-hours line at (716) 200-2412.

What emergency numbers are listed?

Spectrum CARES 882-4357; Crisis Services 834-3131; Erie County Medical Center CPEP 898-3465/898-3389.