Adapt Psychiatry

Psychology • Lackawanna, NY • Since 2020

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About

Adapt Psychiatry is a New York-based mental health care provider offering both virtual and in-person therapy and medication management. Key details: - Services: Comprehensive mental health care across ages, including therapy and psychiatric medications; options for virtual appointments and in-person sessions. - Location: Headquartered in Buffalo, NY, with presence in the Philippines; serving patients in the United States (toplyUS) and internationally. Clinicians include psychiatrists, nurse practitioners, and licensed therapists. - Focus: Accessible, high-quality mental health care leveraging technology to improve access and coordination. - Contact: hello@meetadapt.com; Phone numbers: (716) 929-6888, (716) 204-4057. If you’re looking specifically in Lackawanna, NY (near Buffalo), Adapt Psychiatry provides local in-person care options and telepsychiatry/teletherapy that can connect you with their clinicians.

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Clinic Type

Psychology

Address

Headquartered in Buffalo; clinicians available in numerous cities across New York State

Phone

+1-716-929-6888

Email

hello@meetadapt.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.meetadapt.com/

Telehealth

Yes; hybrid approach with virtual and in-person offices

Services Offered

Mental health care
Psychiatry
Therapy
Video/virtual appointments
In-person appointments
Intake forms
Scheduling app
Eligibility checks
Insurance coordination
Patient rights
Privacy policy
Billing support

Technology & Equipment

Scheduling app
Telehealth platform
Virtual meeting tools
Text intake system

Team

Adapt Psychiatry team, Licensed clinicians (adult and child psychology/psychiatry) — Clinical team

Insurance & Payment

Health insurance providers (eligible for eligibility checks)
Highmark BCBS of WNY
Blue Cross Blue Shield
Excellus
NY-SHIP
United Healthcare
Optum
Oxford
Oscar
Cigna
Tricare
NovaSys Health
Nova Health Administrators
Univera

Health insurance plans accepted; eligibility checks available to determine copays.

Credit/debit cards, Online payments via scheduling app, Insurance billing, Cash, Checks, Phone payments

Languages Spoken

English

Pricing

Not publicly listed

Current Offers

New patient offer — Not listed (expires Not listed)

FAQs

How does it work?

Intake forms are sent via text, booking through scheduling app, join virtual session from a quiet area.

Intake forms: how long do they take?

Intake forms are sent via text and take about 5 minutes to complete.

Photos

What Patients Say

Overall sentiment across review platforms: positive

TherapyDB: 4.6 out of 5 stars (211 reviews)
Zocdoc: 4.83 out of 5 stars (Not explicitly provided (implied significant number))
Tebra: 5.0 out of 5 stars (158 reviews)

Patients praise

Kind and compassionate care
Attentive and active listening by providers like Dr. Pallavi Kour
Effective diagnosis and treatment planning
Great overall patient experience
Easy access to care through virtual and in-person sessions

Common complaints

Some users occasionally report administrative challenges common to medical practices, though specific complaints are limited and largely overshadowed by positive feedback.

"She is kind, compassionate, honest, and genuinely listens."

— Tebra

"Helpful in diagnosing the problem, gave a course of treatment, The entire experience was great, the team at Adapt is phenomenal."

— Zocdoc

"Patients have highlighted the attentive and respectful approach of Dr. Pallavi Kour, who takes the time to listen to concerns and reevaluate diagnoses."

— Wheree.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].