Southtowns Pediatrics

Pediatrics • Lackawanna, NY • Multiple locations including Big Tree, Derby, Silver Creek, Dunkirk, Abbott Road, Cheektowaga (Lackawanna serves Lackawanna, NY) locations

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About

Southtowns Pediatrics appears to operate pediatric clinics in multiple Western NY locations, including near Lackawanna, NY (Derby, NY; 6763 Erie Rd, Derby, NY 14047). They offer pediatric care services, emergency care, and patient billing access via a portal. Contact numbers and the Derby, NY address are listed for reach-out.

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Clinic Type

Pediatrics

Address

Lackawanna, NY (Southtowns Pediatrics clinic)

Phone

P: 716.646.4646 (Big Tree location listed in page)

Email

sales@xpress-pay.com

Opening Hours

Mon - Fri: 9 a.m. - 4:30 p.m.

Website

https://www.southtownspediatrics.com/pediatrician-lackawanna-ny

Emergency Care

EMERGENCIES ONLY telephone numbers provided; on-call for emergencies

Services Offered

Pediatric care
Newborn care
Well-child visits
Immunizations
Sick visits
Chronic condition management
Personalized care plans
Pediatric specialty services (board-certified pediatricians)
Nurse practitioner support

Team

Southtowns Pediatrics Team, Board-certified pediatricians and highly skilled nurse practitioners — Board-certified pediatricians and nurse practitioners

Insurance & Payment

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On-call phone numbers provided for Molina/Fidelis: 1-877-246-7669; all other insurance: 716-474-9094 (emergencies only)

Languages Spoken

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FAQs

What services are offered?

Well-child visits, immunizations, newborn care, chronic condition management, and more as part of comprehensive pediatric services.

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Google reviews): 4.5 out of 5 stars (22 reviews)

Patients praise

Respect for parental autonomy regarding vaccination schedules
Friendly and professional front desk and nursing staff
Compassionate and nonjudgmental approach to care
Convenient location and accessible scheduling
Personalized, individualized care plans

Common complaints

Some patients may experience issues with sleep cycles or other developmental/health concerns that require ongoing professional advice, though these are typically managed through consultation.

"Southtowns/Abbott rd Pediatrics is the only place besides purley pediatrics that do what the parents want and respect the decision not to give my son or infant 7 vaccines on the same day."

— Patient review via Birdeye

"Both of my kids love Dr. Jackie. She is the coolest one."

— Patient review via Birdeye

"The staff here is so nice, friendly and professional. They know how to treat patients. I would recommend them anyone looking for a great pediatrician for their children."

— Testimonial from Christina, a Lackawanna parent via Southtowns Pediatrics website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].