NW Sports Physical Therapy

Physical Medicine & Rehabilitation • Lacey, WA

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About

NW Sports Physical Therapy in Lacey, WA offers physical therapy and telehealth services at 5730 Ruddell Rd SE Ste A. The clinic operates Monday and Wednesday 8:00am–6:00pm, Tuesday and Thursday 7:00am–6:00pm, and Friday 7:00am–4:00pm. As part of the Upstream Rehabilitation family, the clinic provides in-clinic and video-based physical therapy treatment.

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Clinic Type

Physical Medicine & Rehabilitation

Address

5730 Ruddell Rd SE Ste A

Phone

360-999-5662

Email

studentprograms@urpt.com

Opening Hours

H: Monday & Wednesday: 8:00am - 6:00pm Tuesday & Thursday: 7:00am - 6:00pm Friday: 7:00am - 4:00pm

Website

https://nwsports.urpt.com/locations/lacey/

Telehealth

Available

Services Offered

Physical Therapy
Telehealth

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Monday & Wednesday: 8:00am - 6:00pm; Tuesday & Thursday: 7:00am - 6:00pm; Friday: 7:00am - 4:00pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Doctible (Penrose & Associates Physical Therapy): 5.0 / 5 (48)

Patients praise

Highly skilled, professional, and knowledgeable therapists
Effective, personalized treatment plans that lead to measurable progress and improved mobility
Friendly, attentive, and supportive administrative and clinical staff
Helpful patient education and communication throughout the recovery journey
Convenient scheduling and responsive care for many patients

Common complaints

Administrative issues, including scheduling errors and difficulty with billing or appointment changes
Concerns regarding understaffing and safety, specifically patients feeling left alone during exercises
Perceived lack of progress in treatment plans
Frustration with communication and perceived lack of professionalism in customer service encounters

"Regularly has 3-5 clients working and only 1-2 PTs. My first week after ACL surgery I was left alone to walk across the facility... Not safe, understaffed, poorly suited for ADA needs."

— Review for Inspire Physical and Hand Therapy

"Absolute worst experience I've ever had with a medical provider... They call me the day before my appointment to tell me that my self-referal can't be accepted... I show up with the letter to find out they canceled all the appointment."

— Review for South Sound Physical & Hand Therapy

"Totally awesome assistance and know what they are doing... Really worked around my schedule customer service the best."

— Review for Penrose & Associates Physical Therapy

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Penrose & Associates Physical Therapy in Lacey Helps Couple Navigate Through Health Challenges and Restore Their Strength - ThurstonTalk — Jan 6, 2026
Innovative Extracorporeal Magnetotransduction Therapy (EMTT) Treatment at Penrose & Associates Physical Therapy Relieves Patient’s Sciatica Back Pain - ThurstonTalk — Oct 22, 2025
Calcification Couldn’t Stand a Chance Thanks to Penrose Physical Therapy - ThurstonTalk — Jul 3, 2026
Penrose Physical Therapy in Lacey Hosts Free Pilates Seminar July 30 - ThurstonTalk — Jul 24, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.