American Family Care

Urgent Care • La Vergne, TN

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About

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Clinic Type

Urgent Care

Address

—

Phone

615-984-1000

Email

complianceofficer@americanfamilycare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.afcurgentcare.com/smyrna/resources/urgent-care-near-la-vergne/

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.7 out of 5 stars (431 reviews)
SolvHealth (for American Family Care): 4.6 out of 5 stars (306-570 reviews)

Patients praise

Accessible hours including Saturdays and after-hours availability
Friendly and efficient staff in specific instances
Convenience of walk-in services and online scheduling at some locations
Helpful nursing and medical support reported by some patients

Common complaints

Poor communication, including difficulty reaching staff by phone
Concerns about quality of medical care and diagnostic accuracy
Reports of rude or dismissive customer service interactions
Long wait times and inefficient check-in processes

"They NEVER answer their phone and they don't know how to communicate properly with the geriatric population!"

— Birdeye patient review for Community Quick Care of Lavergne

"The staff and wait time was excellent! The whole process went smoothly and I was in and out in less than a hour!"

— SolvHealth patient review for American Family Care, Smyrna

"Everything went so easy and quick at this clinic. Marissa at check in was so friendly and knowledgeable. She really cares about patients."

— LocalityBiz patient review for Vanderbilt Health Clinic at Walgreens La Vergne

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.

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