Physician Clinics

Primary Care • La Junta, CO • Since 1971

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About

Arkansas Valley Regional Medical Center (La Junta, CO) operates as a nonprofit regional hospital with physician clinics in La Junta. Key details: - Location: La Junta, Otero County, Colorado - Type: Private nonprofit regional hospital; affiliated physician clinics (La Junta area) - Beds: 25 licensed beds; Level IV trauma center - Services include: diagnostic imaging, emergency services, gastroenterology, infusion therapy, orthopedics, rehabilitation, laboratory, medical records, respiratory therapy, and more - History: Building completed in 1971; former facilities dating to early 20th century - Campus/addresses: HQ at 1100 Carson Ave, La Junta, CO 81050; multiple La Junta addresses listed If you need specifics on a particular physician clinic (specialties, hours, or contact), I can pull that focus from their site or provide the most recent contact details.

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Clinic Type

Primary Care

Address

1100 Carson Avenue, Suite 201 La Junta, CO 81050

Phone

719.383.5906

Email

rcothran@avrmc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.avrmc.org/getpage.php?name=Physician_Clinics

Services Offered

Primary Care
Physician Clinics
Providers
Specialty Clinics (implied)
Outpatient Services (implied)

Team

Vernice Bautista, La Junta location: PA-C — PA-C
Valerie Carnes, La Junta location: AGNP-C — AGNP-C
Jessica Ojeda, La Junta location: ACNPC-AG — ACNPC-AG

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (aggregating Google reviews): 2.2/5 (93)
Vitals (for Dr. Richard K. Book/Summit Primary Care): 1.2/5 (243)

Patients praise

Caring and helpful individual staff members (specifically some receptionists)
Approachable and informative providers (in some instances)
Presence of some effective case management and specialized support services (e.g., MAT, therapists)

Common complaints

Rude, bitter, or unprofessional office and reception staff
Inconsistent, unjustified, or frivolous billing practices
Concerns regarding lack of doctor continuity or frequent provider turnover
Poor communication, defensiveness, and lack of listening by providers
Disorganized scheduling, missed appointments, or administrative failures

"Frivolous billing and inflexible office staff. Charges will be inconsistent and unjustified. They have no respect or consideration of long standing patients who pay their bills."

— Vitals review for Dr. Richard K. Book

"I'd maybe put a four if they kept a doctor longer than 3 months, reception is rude and bitter. Most doctors bedside manner is that of a corrections officer."

— Birdeye review for La Junta Clinic Valley-Wide Health Systems

"I have never seen a va clinic so utterly disorganized. Appointments have been made, and not held to... It is a waste of tax payer funds to keep this La Junta facility open."

— Rehab.com review for VA Eastern Colorado Health Care System – La Junta OP Clinic

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].