Mayo Clinic Health System

Primary Care • La Crosse, WI

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About

Family Medicine in La Crosse, Wisconsin, part of Mayo Clinic Health System, offers primary care services for patients of all ages. The clinic provides family medicine care through two practice areas: the Family Health Clinic and the Department of Family Medicine, with services including physical exams, treatment for health conditions, vaccinations, and care coordination with specialists. Appointments are available Monday through Friday.

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Clinic Type

Primary Care

Address

800 West Ave. S., La Crosse, WI 54601

Phone

608-392-5000

Email

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Opening Hours

Family Medicine Hours: Mon-Fri 8:00 AM - 5:00 PM; Clinic Hours: Mon-Fri 7:00 AM - 5:00 PM

Website

https://www.mayoclinichealthsystem.org/locations/la-crosse/services-and-treatments/family-medicine

Services Offered

Family Medicine
Primary Care

Team

Gabriel Berendes, M.D. — Family Medicine, Primary Care, Senior Services
David Rushlow, M.D. — Family Medicine, Primary Care
John Merfeld, M.D. — Family Medicine, Primary Care

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Family Health Clinic?

Family Health Clinic Hours: Mon-Fri: 7:00 AM - 5:00 PM. (General Family Medicine hours listed: Mon-Fri 8:00 AM - 5:00 PM; exact hours may vary by location.)

Photos

What Patients Say

Overall sentiment across review platforms: positive

Gundersen Health System Provider Pages: 4.8–5.0/5.0 (provider-specific average) (Varies by provider (often 15–200+ ratings))
Birdeye: 4.6/5.0 (9)
Revdex: Mixed/Low (1-star ratings present) (10 (on this specific platform))

Patients praise

Physicians are frequently described as caring, thorough, professional, and knowledgeable
Providers often take the time to listen to patient concerns and involve them in decision-making
Patients report feeling comfortable, respected, and heard during appointments
High satisfaction with the quality of medical care and treatment plans provided

Common complaints

Difficulty obtaining timely appointments with specific primary care providers
Frustrations with billing and administrative processes
Isolated reports of poor communication or long wait times beyond scheduled appointment slots
Occasional issues with medical records or scheduling software errors

"Dr. Martis is an excellent Doctor. He listens to all my needs and truly cares... I would recommend Dr. Martis to anybody!"

— Gundersen Health System Patient Review

"Dr. Klein was wonderful. He had clearly read my chart and prepared for my appointment. He was the best Dr I've ever seen in family practice."

— Gundersen Health System Patient Review

"Billing is a nightmare here. I went into Mayo for the first time ever back in March for urgent care."

— Yelp Review for Mayo Clinic Health System

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.