Gundersen Health System
Oncology • La Crosse, WI • Since 1891
About
Gundersen Health System is a nonprofit, patient-centered health network based in La Crosse, Wisconsin, with facilities across Wisconsin, Minnesota, and Iowa (and international presence noted). It operates 11 hospitals and 100+ clinics through Gundersen Health System end-to-end care, including primary, specialty, and emergency services. The system emphasizes specialties such as heart care, neuroscience, orthopedics, pediatrics, women's health, and cancer care, with designated centers of excellence (e.g., breast cancer, stroke, bariatric surgery) and a Level II trauma designation. In 2022 it joined with Bellin Health to form Emplify Health. Key locations include La Crosse (HQ), Onalaska, Hillsboro, Decorah, and Whitehall. For Cancer & Blood Disorders (Hematology), Gundersen offers comprehensive cancer care and related hematology services across its network, leveraging its cancer care centers and specialty teams. Main contact: (608) 782-7300.
Clinic Type
Oncology
Address
La Crosse, WI
Phone
(608) 775-2385
crfeedback@gundersenhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Cost Estimates, Pay My Bill
Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.0 out of 5 stars (based on 45 reviews) (45 reviews)
- Vivian Health: 4.2 out of 5 stars (based on 34 reviews) (34 reviews)
- Gundersen Health System Provider Reviews (Dr. Kurt Oettel): 4.9 out of 5 stars (based on 116 ratings) (116 ratings, 25 reviews)
- Gundersen Health System Provider Reviews (Alyssa M Deviley): 4.9 out of 5 stars
- Gundersen Health System Provider Reviews (Dr. Reggie M Thomes): 4.9 out of 5 stars (based on 51 ratings) (51 ratings, 14 reviews)
Patients praise
- High provider ratings for hematology/oncology specialists, often cited as professional, caring, and thorough
- Patients appreciate the convenience of local access to comprehensive cancer and blood disorder treatment
- Coordinated care teams (lab, infusion, and medical staff) are praised for their clinical knowledge and personalized attention
- Effective communication and patient education provided by specific practitioners during complex treatments like infusions
- Some patients express deep gratitude for life-saving care and ongoing support close to home
Common complaints
- Long wait times and difficulty scheduling appointments in hematology/oncology
- Communication gaps among hospital staff and during shift changes
- Concerns regarding parking availability for patients, particularly the elderly or disabled
- Reports of inconsistent customer service and perceived lack of staff friendliness compared to previous years
- Billing and cost concerns, with some patients citing high charges for routine care
- Occasional negative experiences with administrative or support staff efficiency
"Our experience at Gundersen with Alyssa Develey is always uplifting, it's always caring, it's always very informative and she takes care of all the questions that we have... we recommend her and we recommend Gundersen to anyone."
— Gundersen Health System Provider Review for Alyssa M Deviley, PA-C"Dr. Thomes and his team are the best. Nice, nice dr. ... I'd like to say that Dr. Thomes is very thorough and very listens to my concerns and problems."
— Gundersen Health System Provider Review for Dr. Reggie M Thomes, DO"...I was left sitting in the room for about an hour without being checked on and was pretty disappointed in that..."
— Gundersen Health System Provider Review for Alyssa M Deviley, PA-CSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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