Hays Surgery Center

Orthopedics • Kyle, TX

Home/Kyle/Orthopedics/Hays Surgery Center

About

Call clinic Visit website

Clinic Type

Orthopedics

Address

4215 Benner Road Suite 300 Kyle, TX 78640

Phone

512-504-0866

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://hayssurgerycenter.com/physicians/orthopedic-surgery/

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Mass General Brigham / MGH: 4.8/5 (331 ratings/133 reviews (MGB); 395 ratings/160 comments (MGH))
rater8 (University Orthopedics): 4.9/5 (1.2K ratings / 541 comments)
Healthgrades: 4.8/5 (43 ratings)
Orthopedic Reviews: 5/5 (18 ratings)
Healthgrades: 4.8/5 (30 ratings)
Healthgrades: 4.9/5 (12 ratings)
Healthgrades: 4.4/5 (Approx 34 (based on context))
Healthgrades: 4.0/5 (4 ratings)

Patients praise

Professional, knowledgeable, and skilled surgical expertise
Friendly, compassionate, and attentive patient care
Clear explanations of diagnoses, imaging, and treatment options
Positive post-surgical recovery and pain relief results
High willingness to recommend to others

Common complaints

Long wait times and office disorganization
Rushed appointments with minimal patient interaction
Perceived lack of empathy or condescending bedside manner
Concerns regarding pressure to undergo surgery or diagnostic procedures
Communication issues, such as not being informed of a physician assistant vs. doctor visit
Difficulties obtaining medical records or navigating insurance coverage

"None of them listened like Dr. Alpaugh! The exact same thing I have been saying, but no one else listened!"

— Mass General Brigham Patient Review

"I specifically scheduled an appointment to see the doctor, but instead I was seen by a physician assistant without being properly informed ahead of time. The wait time was also very long, and overall the experience felt unorganized and unprofessional."

— Yelp Review (Kayal Orthopaedic Center)

"My impression was he was condescendingly rude, arrogant and not at all caring about my medical history. He seemed to be in a rush, like I didn't have his undivided attention."

— Vitals Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.