Dolly Parton Children's Hospital - West Knoxville Pediatrics

Pediatrics • Knoxville, TN

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About

Dolly Parton Children’s Hospital is a nonprofit pediatric healthcare system based in Knoxville, TN, focused on comprehensive child care. It operates as a free-standing, independent hospital serving East Tennessee and beyond, and is certified as Tennessee’s Comprehensive Regional Pediatric Center (CRPC). The hospital formerly known as East Tennessee Children’s Hospital serves various pediatric needs with world-class care rooted in the community. For West Knoxville pediatrics-specific details, the official site lists two Knoxville offices, including the HQ in East Knoxville; no separate West Knoxville campus is indicated on the provided information. Contact: dollychildrenspr@fwv-us.com or (865) 541-8000.

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Clinic Type

Pediatrics

Address

West Knoxville, Knox County, TN

Phone

(865) 470-8844

Email

—

Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Website

https://www.dollychildrens.org/medical-services/primary-care/west-knoxville-pediatrics/

Services Offered

Primary care for infants, children, and adolescents
Wellness checkups
Same-day sick appointments
Flu shots (seasonal)
Pediatric primary care navigation/appointment scheduling
General pediatric care coordination

Team

Not specified, Not specified — Providers/Team

Insurance & Payment

Most insurance plans

We are currently accepting new patients with most insurance plans. Please contact the clinic to confirm coverage and plan details.

Languages Spoken

English

FAQs

What services are offered?

Primary care for infants, children, and adolescents including wellness checkups and same-day sick appointments; flu shots.

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Dolly Parton Children's Hospital official site: 4.9 / 5
U.S. News & World Report: 5 / 5
Healthgrades (for specific provider): 5 / 5 (5)

Patients praise

Friendly and helpful staff
Physicians and providers are intelligent, caring, and knowledgeable
Good patient engagement (listening and explaining conditions well)

Common complaints

Difficulty in scheduling checkups or sick visits

"Dr.Pollard has been seeing my son since 9/2023 and now my daughter too. She is amazing, always answers every question and is just so caring. The office ladies are also absolutely wonderful."

— LocalityBiz Review

"the drs are great but you can never get your child in for a checkup or sick visits."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

A New Era in Pediatric Care: Dolly Parton Children's Hospital — Feb 26, 2026
A NEW ERA IN PEDIATRIC CARE: DOLLY PARTON CHILDREN'S HOSPITAL — Feb 26, 2026
Dolly Parton Children’s Hospital increases health care in rural areas — May 11, 2026
Dolly Parton Children's Hospital to host pediatric residency program — May 28, 2026
A New Era in Pediatric Care: Dolly Parton Children's Hospital | Knoxville Chamber® — Mar 2, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.